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  • Report:  #463417

Complaint Review: The Eros Guide - Oakland California

Reported By:
- raleigh, North Carolina,
Submitted:
Updated:

The Eros Guide
248 3rd Street #644 Oakland, 94607 California, U.S.A.
Phone:
800-776-7786
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
HORRIBLE customer service. It can be 20-40 minutes on hold before someone picks up your call. Everyone acts like it's their first day on the job and depending on who you talk to you get a different answer for everything. Tried unsuccessfully to place my ad for over 7 days before I was told that it was on hold for 3 days for my thumbnail cropping instructions? WTF?! How come NO ONE told that to me when I was calling in?

THEN they mess up my ad and put up the wrong phone number. Completely ruined my peak sales week, lost about $15,000 in gross revenue and the Eros Guide refuses to refund my $300 on their crappy ad that they couldn't get right in the first place.

It's only a mater of time before someone files a class action lawsuit against these scam artist and I'll be there to get my money back.

Jk

raleigh, North Carolina

U.S.A.


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