• Report:  #1377

Complaint Review: The Hatford Insurance Company - San Diego, California

Reported By:

The Hatford Insurance Company
Box 85610 San Diego,, 92018 California, U.S.A.
619 641 3441
Tell us has your experience with this business or person been good? What's this?
The Hartford Insurance Company under the banner of AARP has imposed a surcharge of $200.00 per year for three years on my policy because of a moving violation. This is the only one in 16 years with Hartford and my claims totals are minimal. The State of Arizona Department of Insurance states, "The Arizona Insurance laws allow insurance companies to apply surcharges, yet do not require companies to apply surcharges". They contacted Hartford but respond that Hartford has not violated any laws so therefore cannot help me. I contacted AARP and they claim they contacted Hartford and replied that Hartford has responded to my problem, therefore no help. I have exhausted all avenues with Hartford and do not know who in State Gov't. to contact. Read you article in the Arizona Republic, thus this report. This may be a usual event for those who routinely acquire moving violations but this is a first for me and it seems totally unjust. In searching for other insurance i find that they also want to apply a surcharge. Something wrong with the rules or the Insurance companies interpretation. Help. Thanks.

2 Updates & Rebuttals


Travelers Rest,
South Carolina,

#2Consumer Comment

Thu, June 26, 2008

I have exactly the same problem with AARP/Hartford except they have raised my rates 200$ a year for the next 5 years on a 58$ , 8 mph over the limit ( 53 in a 45 zone ). Their letter said that the increase was due to my poor driving record ( 1 ticket in 52 years, no accidents, no claims) and my poor credit rating. My FICO score is over 800 and is better than 99% of US consumers yet AARP/Hartford had the audacity to state in writing that if my credit had been better the rate increase would not have been so great. I have thus far obtained quotes from 3 other carriers, none of whom increase premiums for 1 ticket and would be glad to have my business. We have our homeowners, auto, dental and Medicare supplemental insurance thru AARP, pay them over 8000 $ a year in premiums and cannot get any help from AARP because they have nothing to do with the Insurance they sell. Heck of an advocacy group for us seniors. I will by years end, not have any insurance thru AARP and would suggest any senior who is considering going with them to read Rip-Off Bill South Carolina


Hartford raised my premium by 62% for one moving violation

#3Consumer Comment

Fri, June 13, 2008

At a time when other companies are forgiving a 1st time violation Hartford (AARP)has raised my car insurance by 62%. Upon discussion with several reps I was repetedly told that was the way it was. I sent letters to every governing body I could find and got nothing. We are domestic partners and not all ins will insure on one policy-their policy does save us a lot of money. I wish you luck in your endeavers TM California

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