- Report: #436664
Complaint Review: The Mobile Solution - San Diego California
-
Author Confirmed
Why?
The Mobile Solution
www.themobilesoulution.com San Diego, 92138 California, U.S.A.
Phone:
619-297-1288
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
The Mobile Solution Sales force LIES THREW THEIR TEETH TO SELL CONTRACT! San Diego California
Bought a T Mobile phone at the Salem NH mall. Didn't really realize that I was not dealing with T Mobile, but rather a scumbag reseller called "The Mobile Solution". The "salesman" one Ramon Bejarin flatly LIED to us when filling out the contract, which stated there was a cancellation fee of $175....and further down there was a box to be initialled, that said there was another $250 cancellation fee.
When we asked about TWO cancellation fees, he stated that the $250 fee really was never collected, "don't worry about it, they really don't charge it".
Well, after cancelling(T-mobile sucks) and paying the agreed upon $175 fee...we get an ADDITIONAL $250 charge on our credit card. This was for the fee that Ramon SWORE would not be charged! We emailed The Mobile solution to get corporate information (agent of service) to file a lawsuit in small claims court , but they refuse to supply it. When you call the service dept. there is an extention dedicated SOLELY for people that are getting charged this FRAUDULENT fee. But you can only talk to a voicemail, and they won't return the call. We're filing a complaint with the NH Atty General's office, and filing a small claim suit against The Mobile Solution AND Ramon Bejarin PERSONALLY! The Mobile Solution is FULLY AWARE that their represtntitives are using deception to sell contracts, and sooner or later there will be a class action lawsuit!
Had
Salem, New Hampshire
U.S.A.
When we asked about TWO cancellation fees, he stated that the $250 fee really was never collected, "don't worry about it, they really don't charge it".
Well, after cancelling(T-mobile sucks) and paying the agreed upon $175 fee...we get an ADDITIONAL $250 charge on our credit card. This was for the fee that Ramon SWORE would not be charged! We emailed The Mobile solution to get corporate information (agent of service) to file a lawsuit in small claims court , but they refuse to supply it. When you call the service dept. there is an extention dedicated SOLELY for people that are getting charged this FRAUDULENT fee. But you can only talk to a voicemail, and they won't return the call. We're filing a complaint with the NH Atty General's office, and filing a small claim suit against The Mobile Solution AND Ramon Bejarin PERSONALLY! The Mobile Solution is FULLY AWARE that their represtntitives are using deception to sell contracts, and sooner or later there will be a class action lawsuit!
Had
Salem, New Hampshire
U.S.A.
1 Updates & Rebuttals
Mike
LAKESIDE,California,
U.S.A.
go back to the mall and make a scene
#2Consumer Suggestion
Mon, March 23, 2009
Had: confront the sales person, he probably is some low life type that will back down and make it right. even go so far as to take him to small claims court.
