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  • Report:  #1423011

Complaint Review: The Perfect Style - Silver City New Mexico

Reported By:
Dianne - Eugene, Oregon, United States
Submitted:
Updated:

The Perfect Style
2340 Hwy 180 E Ste 255 Silver City, 88061 New Mexico, United States
Phone:
844-728-3066
Web:
https://great-fashion.net/
Categories:
Tell us has your experience with this business or person been good? What's this?

I completed a survey for Costo, for which I am a member. They stated for me being a great customer, I could pay shipping only and receive a Citizen watch. I payed the shipping $6.99 for the watch, then another pop up came up if you pay shipping for sunglasses $5.95 you will also receive a free pair of sunglasses. After I completed the survey, gave my credit card for shipping charges, an email was sent with a $50 voucher for Costco. I took it into Costco along with the other emails and was told it was fraudulent. Their Costco logo was not a match.

About a week later I received a Mans gray Citizen watch, which looked great. My son wore the watch and the second hand came loose on the watch. I then contacted them with the phone number listed on my bank account for shipping. I was told that since it had been 14 days since I had the watch there was a $99.98 charge to my credit card that could not be credited because the watch was not returned with in the 14 days. They said if you read the small print you would see they do not do refunds, you can only chose another item from their website, which you can not access? I said I will return the watch for one the is not broken. They said they do not want the watch back, however they will ship out the same watch. A week later I received a Q&Q Japan plastic watch you could by at the dollar store. I called to let them know this and they said they were out of the first watch, however they would send me out the same watch I was first shipped in black.

These people are awful. Please stop them from doing this to other people.



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