- Report: #90537
Complaint Review: The Ultimate Chopper - Sylmar California
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Author Confirmed
Why?
The Ultimate Chopper
P.O Box 9230, Sylmar Sylmar, 91932-9231 California, U.S.A.
Phone:
323-938-9200
Web:
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The Ultimate Chopper ripoff the company does not sell replacement parts to consumers Sylmar California
I purchased the ultimate chopper a few months ago. For things like making dips and doing small chopping jobs. However, I misplaced my blade after cleaning and I emailed the company requesting to buy a replacement blade. The company emailed me back stating that they don't sell individual parts and I would have to repurchase the machine for $59.99. I emailed them once again stating how ridiculous this was and the company replied with the same response. I plan to contact the better business bureau because I have a useless machine taking up space on my kitchen counter.
Sharon
Sherman Oaks, California
U.S.A.
Sharon
Sherman Oaks, California
U.S.A.
5 Updates & Rebuttals
James
Houston,Texas,
U.S.A.
Never buy this piece of crap!!!
#2Consumer Comment
Sun, June 27, 2004
I bought an Ultimate Chopper one month ago.In that month i have used it only 3 times,I noticed the last time that the blade i cracked,and will eventually break completely.I contacted Ultimate Chopper,and asked to BUY a new blade.They said i have to buy the whole unit.I don't need the whole thing,just the blade.This company sucks,i recomend not buying this product until they solve they're repair and replacement problems.
James
Houston,Texas,
U.S.A.
Never buy this piece of crap!!!
#3Consumer Comment
Sun, June 27, 2004
I bought an Ultimate Chopper one month ago.In that month i have used it only 3 times,I noticed the last time that the blade i cracked,and will eventually break completely.I contacted Ultimate Chopper,and asked to BUY a new blade.They said i have to buy the whole unit.I don't need the whole thing,just the blade.This company sucks,i recomend not buying this product until they solve they're repair and replacement problems.
James
Houston,Texas,
U.S.A.
Never buy this piece of crap!!!
#4Consumer Comment
Sun, June 27, 2004
I bought an Ultimate Chopper one month ago.In that month i have used it only 3 times,I noticed the last time that the blade i cracked,and will eventually break completely.I contacted Ultimate Chopper,and asked to BUY a new blade.They said i have to buy the whole unit.I don't need the whole thing,just the blade.This company sucks,i recomend not buying this product until they solve they're repair and replacement problems.
James
Houston,Texas,
U.S.A.
Never buy this piece of crap!!!
#5Consumer Comment
Sun, June 27, 2004
I bought an Ultimate Chopper one month ago.In that month i have used it only 3 times,I noticed the last time that the blade i cracked,and will eventually break completely.I contacted Ultimate Chopper,and asked to BUY a new blade.They said i have to buy the whole unit.I don't need the whole thing,just the blade.This company sucks,i recomend not buying this product until they solve they're repair and replacement problems.
Sharon
Sherman Oaks,California,
U.S.A.
better off getting a new chopper at the store
#6Author of original report
Tue, May 18, 2004
AFter I emailed the company stating how ridiculous it was to not sell replacement parts, I received a response stating they would sell me a warranty for $29.99. There was no other information about other costs or shipping. It seems like a lot of money for a blade. I'm better off getting a new chopper at the store that has more capacity.
