- Report: #1195877
Complaint Review: The unlock pros - Las Vegas Nevada
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Author Not Confirmed
Why?
The unlock pros
Las Vegas, Nevada, USA
Phone:
8007912754
Web:
Theunlockpros.com
Categories:
Business Rating:
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The unlock pros and employees Lorenzo Jackson Eric Johnson Liars and thieves Las Vegas Nevada
I send this company my wife's Galaxy note 3 for att that we bought off craigslist and it worked fine then a few days later
it stopped working att said imei was bad so we shipped it to the unlock pros to fix it they were nice as pie at first
then when it was supposed to be shipped back they said it was going to be another week ok sure.
TheN they told us they misplaced it . The next week they told us it was shipped and gave us a bogus tracking number that they set up and never shipped the package . I contacted the postal service they said they had arranged pickup but it was canceled . So then I called them a week later and they said the phone was shipped .
After two two months of waiting they said I recieved it and I was a liar . They said I was trying to pull a fast one . Until I made them realize I wasnt . At which point they stated they were trying to contact the post office and put in a claim . This company has insurance so they said why wouldn't they just replace the device ?
They wanted to claim the post office apparently . So again I contact the post office and the claim number they gave me as well was bogus ...
this has been going on For almost a year since March 17th 2014 was the day I shipped it to them .
i was in constant contact with these people the whole time and it was always something new . I saved all the texts emails nasty messages etc. even have original shipping papers .
their newest thing is they claim to not be the unlock pros anymore when I call and it's so childish because even the greeting when you call says u reached them and the voicemail is still for Lorenzo jackson ..
now I am trying to find people who have also been ripped off by these people so I can start a class action lawsuit .
Mo have contacted many law offices and the federal gov about this ...
DO NOT SEND THEM YOUR PHONES UNDER ANY CIRCUMSTANCES ...
