• Report:  #561

Complaint Review: Thermal Seal - Columbus Ohio

Reported By:

Thermal Seal
Columbus, Ohio, U.S.A.
Tell us has your experience with this business or person been good? What's this?
My wife and I just bought a Dominion home recently (See "Dominion

land mines" and "FireBird Franzee") We decided to have Thermal Seal

build a new deck for usand they said that we would be enjoying our

deck for the fourth of July. Well, their price was steep but with

their lowest price gauranteed we found an even better estimate and

they said that they would match it without a problem. July 6th came

and I called my sales associate. He informed me that the order was

cancelled because they would not profit from building a deck for

the lower price agreed upon, and he asked "Why, didn't anyone call

you?" I hung up, tired of all of these companies digging deeper

into my too-shallow wallet and read their contract. It seems that

we could not back out of the contract after 3 days of signing yet

they could cancel at any time if they found that a quality deck

could not be manufactured for the price agreed upon by the sales

associate. By the way, the fireworks were beautiful out of our back

window, too bad we had nothing to sit on outside to enjoy them!

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!