- Report: #149411
Complaint Review: Ticketmaster - Entertainment Rewards - Troy Michigan
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Author Confirmed
Why?
Ticketmaster - Entertainment Rewards
1414 E. Maple Road Troy, Michigan, U.S.A.
Phone:
866-364-1333
Web:
N/A
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Business Rating:
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Ticketmaster - Entertainment Rewards Ripoff unauthorized charges on my credit card via ticketmaster ticket purchase Troy Michigan
I purchased tickets on Ticketmaster online. After that I started getting charges to my credit card from a Entertainment Rewards for $7.00.
The first time I thought I had just missed something in my register or receipts but the second month I knew something was wrong.
I called ER phone number and asked what this was. They told me I had signed up for a free 30-day trial via the Ticketmaster website. I told them I never gave them my credit card and didn't remember signing up for anything and asked for a refund. I was told their policy is not to give refunds. I asked them to cancel my account which they did.
I then checked online and found out I'm not the only one this is happening to so I called them back. I asked for a refund again. I was told he could only refund 1 month. I asked for the manager and told them this was unauthorized and I wanted all my money back. He then refunded me for both months.
The only way that they could have gotten my credit card information is from Ticketmaster. I never gave this company that information, only my email address per them.
AJ
Port Hueneme, California
U.S.A.
The first time I thought I had just missed something in my register or receipts but the second month I knew something was wrong.
I called ER phone number and asked what this was. They told me I had signed up for a free 30-day trial via the Ticketmaster website. I told them I never gave them my credit card and didn't remember signing up for anything and asked for a refund. I was told their policy is not to give refunds. I asked them to cancel my account which they did.
I then checked online and found out I'm not the only one this is happening to so I called them back. I asked for a refund again. I was told he could only refund 1 month. I asked for the manager and told them this was unauthorized and I wanted all my money back. He then refunded me for both months.
The only way that they could have gotten my credit card information is from Ticketmaster. I never gave this company that information, only my email address per them.
AJ
Port Hueneme, California
U.S.A.
