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  • Report:  #98602

Complaint Review: TIGER DIRECT & ONREBATE - NAPERVILLE Illinois

Reported By:
- SEWELL, New Jersey,
Submitted:
Updated:

TIGER DIRECT & ONREBATE
175 AMBASSADOR DRIVE NAPERVILLE, 60540 Illinois, U.S.A.
Phone:
800-888-6111
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been trying since friday 7-02-04 to obtain two rebates. I purchased an e-machine (E400-w2646kit) and was to get a $50.00 & a $20.00 rebate for the computer and the lexmark printer that was sent. The rebate expires 30-days from purchase (6-29-04-7-29-04)

I followed the instructions they gave me to get the rebates. I filled out my information and when I clicked on submit nothing happened. The rebate company (ONREBATE) said that my tracking number has been sent via e-mail LIES,LIES, LIES. When I contacted tiger direct they said it was not their company (ONREBATE) and that the were getting quite a few complaints. Also they said the problem would be rectified in a few days.

It is obvious that they don't intend to honer their rebate offer unless they are pushed. WELL LET'S PUSH THEM!!!So far I have received nothing from them and I WANT TO PERSUE THIS MATTER. I am in favor of a Class Action Lawsuit against TIGERDIRECT.

LETS PLAY HARDBALL!!!!

Al.

SEWELL, New Jersey
U.S.A.


4 Updates & Rebuttals

Lonny

Miami,
Florida,
U.S.A.
TigerDirect // OnRebate.com - The ongoing saga...

#2UPDATE Employee

Thu, July 15, 2004

Al, Thanks for your posting. I have contacted the rebate folks, however your identifiers are vague enough that I can't help you without direct contact. After 99% of the issues were resolved, the problem is still effecting some AOL subscribers and a handfull of smaller ISPS. If you aren't getting your email from onrebate.com - ASK YOUR ISP WHY NOT. Every onRebate email is dispatched and 98% of them are confirmed within a hour by the applicant. If you will simply contact me, the Director of eCommerce at TigerDirect, I will ensure your situation is resolved. Why do you need a Class Action Lawsuit with people are ready to help you? ;) Lonny Paul Director of eCommerce TigerDirect.com


Lonny

Miami,
Florida,
U.S.A.
TigerDirect // OnRebate.com - The ongoing saga...

#3UPDATE Employee

Thu, July 15, 2004

Al, Thanks for your posting. I have contacted the rebate folks, however your identifiers are vague enough that I can't help you without direct contact. After 99% of the issues were resolved, the problem is still effecting some AOL subscribers and a handfull of smaller ISPS. If you aren't getting your email from onrebate.com - ASK YOUR ISP WHY NOT. Every onRebate email is dispatched and 98% of them are confirmed within a hour by the applicant. If you will simply contact me, the Director of eCommerce at TigerDirect, I will ensure your situation is resolved. Why do you need a Class Action Lawsuit with people are ready to help you? ;) Lonny Paul Director of eCommerce TigerDirect.com


Lonny

Miami,
Florida,
U.S.A.
TigerDirect // OnRebate.com - The ongoing saga...

#4UPDATE Employee

Thu, July 15, 2004

Al, Thanks for your posting. I have contacted the rebate folks, however your identifiers are vague enough that I can't help you without direct contact. After 99% of the issues were resolved, the problem is still effecting some AOL subscribers and a handfull of smaller ISPS. If you aren't getting your email from onrebate.com - ASK YOUR ISP WHY NOT. Every onRebate email is dispatched and 98% of them are confirmed within a hour by the applicant. If you will simply contact me, the Director of eCommerce at TigerDirect, I will ensure your situation is resolved. Why do you need a Class Action Lawsuit with people are ready to help you? ;) Lonny Paul Director of eCommerce TigerDirect.com


Lonny

Miami,
Florida,
U.S.A.
TigerDirect // OnRebate.com - The ongoing saga...

#5UPDATE Employee

Thu, July 15, 2004

Al, Thanks for your posting. I have contacted the rebate folks, however your identifiers are vague enough that I can't help you without direct contact. After 99% of the issues were resolved, the problem is still effecting some AOL subscribers and a handfull of smaller ISPS. If you aren't getting your email from onrebate.com - ASK YOUR ISP WHY NOT. Every onRebate email is dispatched and 98% of them are confirmed within a hour by the applicant. If you will simply contact me, the Director of eCommerce at TigerDirect, I will ensure your situation is resolved. Why do you need a Class Action Lawsuit with people are ready to help you? ;) Lonny Paul Director of eCommerce TigerDirect.com

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