- Report: #107122
Complaint Review: Tiger Direct - Naperville Illinois
-
Author Not Confirmed
Why?
Tiger Direct
175 Ambassador Drive Naperville, 60540 Illinois, U.S.A.
Phone:
800-8886111
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Tiger Direct rip-off! Did not fullfill $40.00 rebate promise on Seagate Hard Drive. Naperville Illinois
All conditions were met on the rebate form in the required time and mailed to ONREBATE.com at the address of PO Box 3028 in Maimi, FL 33144. The form said to allow 6-8 weeks for reciept of said rebate, form mailed to onrebate date 6-10-2004. Recieved email confirmation on 7-01-2004 on rebate status as ACCEPT and should receive rebate in 4-6 weeks, they also provided a tracking number to go along with confirmation. Email stated if any questions contact by email at [email protected].
On August 21, 2004 I contacted the prior email address of [email protected] about said rebate. I received a reply by email on the same day stating most inquiries receive a response within 48-72 hours. At this point I have yet to receive ANY responce from ONREBATE.com. On September 03, 2004 I contacted Tiger Direct via their webpage customer service stating all the facts previously stated here and providing the tracking #2770990121343920915 and told them that their SLOW compliance or NO compliance on rebate issues was building a BAD reputation and would directly effect my future dealings with their company. Their response was they were sorry for the inconvenience but ONREBATE.com handled a very large bulk of their rebates to process which accounts for the amount of time it takes to process and submit the rebate checks.
Frankly I have never dealt with anyone like this all other rebates have been complied with in resonable amounts of time. At this point I will probably never recommend or buy anything from Tigerdirect to anyone for anything if there is a rebate involved.
Murphy
Mauckport, Indiana
U.S.A.
On August 21, 2004 I contacted the prior email address of [email protected] about said rebate. I received a reply by email on the same day stating most inquiries receive a response within 48-72 hours. At this point I have yet to receive ANY responce from ONREBATE.com. On September 03, 2004 I contacted Tiger Direct via their webpage customer service stating all the facts previously stated here and providing the tracking #2770990121343920915 and told them that their SLOW compliance or NO compliance on rebate issues was building a BAD reputation and would directly effect my future dealings with their company. Their response was they were sorry for the inconvenience but ONREBATE.com handled a very large bulk of their rebates to process which accounts for the amount of time it takes to process and submit the rebate checks.
Frankly I have never dealt with anyone like this all other rebates have been complied with in resonable amounts of time. At this point I will probably never recommend or buy anything from Tigerdirect to anyone for anything if there is a rebate involved.
Murphy
Mauckport, Indiana
U.S.A.
1 Updates & Rebuttals
Murphy a.
Mauckport,Indiana,
U.S.A.
finally get my rebate from ONREBATE.com 4 weeks late
#2Author of original report
Mon, September 27, 2004
9.27.2004 I did finally get my rebate from ONREBATE.com 4 weeks after the scheduled longest scheduled time. It has affected any future dealings with TIGER DIRECT if it has anything thing to do with rebates. THE DEAL WILL HAVE TO BE A DEAL "WITHOUT" ANY REBATES INVOLVED in the sale. Thanks
