Vic
Akron,#2Author of original report
Tue, September 19, 2006
A second check in the amount of $70.00 was issued by Onrebate.com. This one didn't bounce!
Elizabeth
Miami,#3UPDATE Employee
Mon, February 20, 2006
Tony, I do apologize for this inconvenienced. I spoke with Nadina at onrebate regarding this situation and she has assured me that if you send her your information via email: [email protected] she will reissue the bounce check. If you provide me your order # I can go ahead and issue you the 25.00 bank charge back to your credit card. Thanks Sincerely, Elizabeth Customer Service Manager Email: [email protected]
Elizabeth
Miami,#4UPDATE Employee
Mon, February 20, 2006
Tony, I do apologize for this inconvenienced. I spoke with Nadina at onrebate regarding this situation and she has assured me that if you send her your information via email: [email protected] she will reissue the bounce check. If you provide me your order # I can go ahead and issue you the 25.00 bank charge back to your credit card. Thanks Sincerely, Elizabeth Customer Service Manager Email: [email protected]
Elizabeth
Miami,#5UPDATE Employee
Mon, February 20, 2006
Tony, I do apologize for this inconvenienced. I spoke with Nadina at onrebate regarding this situation and she has assured me that if you send her your information via email: [email protected] she will reissue the bounce check. If you provide me your order # I can go ahead and issue you the 25.00 bank charge back to your credit card. Thanks Sincerely, Elizabeth Customer Service Manager Email: [email protected]
Elizabeth
Miami,#6UPDATE Employee
Mon, February 20, 2006
Tony, I do apologize for this inconvenienced. I spoke with Nadina at onrebate regarding this situation and she has assured me that if you send her your information via email: [email protected] she will reissue the bounce check. If you provide me your order # I can go ahead and issue you the 25.00 bank charge back to your credit card. Thanks Sincerely, Elizabeth Customer Service Manager Email: [email protected]
Vic
Akron,#7Author of original report
Sat, February 18, 2006
On 1/26/06 Onrebate.com posted a rebuttal stating that they apologized 'if' the check bounced and to Fax my bank statement to: Att: Nadina at 1-888-426-9467 and they would re-issue the rebate check and credit the fee back to me. On 1/30/06 I did just that. The following day I rececieved a telephone call from "Nadina" asking if I faxed the information she requested. I told her that I had. She then stated that Onrebate.com would immediately send me a new rebate check for the $45 and TigerDirect would issue a credit to my credit card account for the $25 bank fee. Well it's been 3 weeks and I'm still waiting for both the check and the credit!
Nadina
Hialeah,#8REBUTTAL Owner of company
Thu, January 26, 2006
Dear Customer- We sincerely apologize if the check bounced. please fax me a cooy of the bank statement and I will gladly reissue a new check and credit the fee back to you. Fax# 1-888-426-9467 attn Nadina.