- Report: #1380591
Complaint Review: tobacco general - elk grove village Illinois
Reported By:
summer021 -
marshfield, Massachusetts, USA
Submitted:
Updated:
-
Author Confirmed
Why?
tobacco general
1350 Kirk Street elk grove village, 60007 Illinois, USA
Phone:
888) 976-6538
Web:
tobaccogeneral.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
tobacco general AN ORDER WAS PLACED WITH THEM ON 6/17/17. THERE SITE STATES 3 BUSINESS DAYS TO PROCESS ORDER.. elk grove village Illinois
Tobacco general are scam artists. they cancel orders when you question why they havent shipped as promised. they lie and say it is a holiday or they are backed up all the time. when you catch them in a lie, they cancel your order and remove you from their company altogether. Zoe is the main rep there and she is the one causing the trouble and making the rules as she goes. they do illegal acts and have been reported to the BBB and Federal Trade Commission.
tobacco general AN ORDER WAS PLACED WITH THEM ON 6/17/17. THERE SITE STATES 3 BUSINESS DAYS TO PROCESS ORDER. I EMAILED THEM ON 6/21 AFTER 3 BUSINESS DAYS TO SEE WHY ORDER WASNT PROCESSED AND SHIPPED YET. THEY LIED AND SAID IT WAS A HOLIDAY WHICH IT WASNT AND THAT THEY WERE BACKED UP WHICH THEY ALWAYS SAY EVERYTIME I CONTACT THEM. I SAID YOU PROMISE A THREE DAY PROCESSING TIME AND IT WAS UP AND THEY SHOULD PROCESS THE ORDER AND I TOLD THEM THERE WAS NO HOLIDAYS AND THAT THEY ALWAY USE THE BACKED UP EXCUSE WHEN ALL THEIR ORDERS ARE LATE. THEY ASKED IF I WANTED TO CANCEL ORDER. I SAID NO. BUT TO SHIP IT ON 6/21 AS PROMISED. THEY INSTEAD CANCELLED THE ORDER. I TOLD THEM THAT WAS ILLEGAL TO DO FOR NO REASON OTHER THEN THE FACT I WAS CATCHING THEM IN LIES AND TELLING THEM THEY DONT DO AS PROMISED. THEY THEN IN TURN CANCELLED MY ACCOUNT REALIZING THEY KNEW THEY WERE CAUGHT. WHEN I SAY "THEY", I MEAN THE REPRESENTATIVE NAMED ZOE. SHE IS TROUBLEMAKER DOING THE ILLEGAL ACTS. I HAVE REPORTED THEM TO THE FEDERAL TRADE COMMITEE AS WELL.. elk grove village Illinois
