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  • Report:  #1370790

Complaint Review: Tomtop - Internet

Reported By:
notrub - Chamonix, Alabama, France
Submitted:
Updated:

Tomtop
Internet, USA
Web:
http://www.tomtop.com/
Tell us has your experience with this business or person been good? What's this?

Tomtop is a very big internet wholesaler reseller of 

Tomtop is a very big internet wholesaler and reseller of electronics, mobile phone and a wide range of other product.  Similar to another  ripoff outfit called Grearbest.  I have had numerous issues with them mostly non delivery and they usually come through after repeted reminders.  I did not connect the small items to a big company at the time.

I bought a Blackview BV6000 last August from antiquechina 2009 and the speaker failed.  Blackview said it was the seller's responsibility and the several months runaround started when I asked for a replacement speaker.  All the ususal, cannot find any record etc. etc. send a video of the problem confirm your mailing address.  The part would cost pennys but they did not send one.  Eventually blackview sent a part and I stuck it in and my phone works again.  

I have discovered that Tomtop is guilty of most internet scams including sending an empty box and refusing to return a repaired item until a positive review was posted.  That is how they get their 5* rating.  Even after customer gives a good review they often still do not return item.  Toxic company.  Stay away.  Stay away from Gearbest too. 



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