Muoy
Bangkok,#2UPDATE EX-employee responds
Tue, October 23, 2007
I working Tina Jewelry Co more than 1 year. This very bad company. Owner promise work and break contract. He fire many good people. Everyone know the owner stealing the money to buy new Mercedes instead to pay the employees. He not care about employee. Now I no have money and not find the job. Tina Jewelry factory use cheap stone for $1.00 or $2.00 and saying the buyers very good quality. People buying on eBay didn't know about this. Tina Jewelry Co. owner stealing the money. I know they do bad thing. I never go work there anymore.
Management
Nakornprathom,#3REBUTTAL Owner of company
Sat, October 13, 2007
Hi Beverly of Miami Florida, We would like to challenge you personally to send all the details of your alleged transactions with us. We need the item # of your ring as well as your payment transaction ID via PayPal. This is one of the solid evidence that we can prove that YOU ARE NOT OUR CUSTOMER. You are just fabricating all this negative accusations with our factory. Well, we ONLY sell AUTHENTIC GEMSTONES and DIAMONDS and made by 14K SOLID GOLD. Customer will receive the exact items that we advertised and post in our two auctions. Our Sapphire ring comes from Authentic Natural Sapphire and not Onyx. To prove to you, we send the said item in one of the well-known gem laboratory in Thailand which is Tokyo Gem Lab. If you are still in doubt you can contact us directly and we can give you their certification. We do not charge any 15% restocking fee of the item. Our refund is 100% guaranteed. We filed a legal assistance with USA Embassy in Thailand and eBay USA concerning with this very malicious subject. They are doing their best to expedite their investigations. Finally, we know that all eBayers are very sharp to analyze that all of our products are exactly the same with one of the leading internet jewelry store. Tina Jewelry Co., Ltd. used to manufacture exclusively with them for almost 2 and half years. Our factory was the one shipping their merchandise directly to their respective customers. Before this issue, we did not encounter any of these complains. WHY NOW? I think it will be better if we will just concentrate ourselves to be more productive. I know that criticism is good whether positive or negative. However, WE HAD ENOUGH! Tina Jewelry Co. Ltd.
Rita
Private,#4Consumer Comment
Thu, October 11, 2007
Nick, I'd like a yes or a no to this question... Do you believe that every item that you or your wife bought from tina-jewelry is worth the suggested retail value that they offered? Nick, another yes or no please... Do you believe that any item that you or your wife bought from tina-jewelry is worth even half of their suggested retail value that was offered? Have you had any of it appraised? This is what tina-jewelry says about the suggested retail value... The suggested retail price is not a suggestion of purchase or an assurance that the judgment will effect in a sale at that price. It is for the customer's exclusive use for the intention of signifying the probable high retail proxy value to acquire insurance coverage. Note the word (probable) which means...supported by evidence strong enough to establish presumption but not proof. Nick, you and your wife may very well be happy with your purchases however, I believe that you're praising a seller that uses their suggested retail value as a means of confusing some buyers into thinking that the suggested retail value means something, when all it really means is a number tossed into the mix to make a potential buyer think that they would get a deal of a lifetime. The words (probable high retail) that is used in their suggested retail value description is just another way of saying...We can't prove that it is or isn't high retail. Now as low as their items sell for; a fraction of their suggested retail value, it's pretty clear that one will not be getting high end retail. Rita
Rita
Private,#5Consumer Comment
Thu, October 11, 2007
Nick, I'd like a yes or a no to this question... Do you believe that every item that you or your wife bought from tina-jewelry is worth the suggested retail value that they offered? Nick, another yes or no please... Do you believe that any item that you or your wife bought from tina-jewelry is worth even half of their suggested retail value that was offered? Have you had any of it appraised? This is what tina-jewelry says about the suggested retail value... The suggested retail price is not a suggestion of purchase or an assurance that the judgment will effect in a sale at that price. It is for the customer's exclusive use for the intention of signifying the probable high retail proxy value to acquire insurance coverage. Note the word (probable) which means...supported by evidence strong enough to establish presumption but not proof. Nick, you and your wife may very well be happy with your purchases however, I believe that you're praising a seller that uses their suggested retail value as a means of confusing some buyers into thinking that the suggested retail value means something, when all it really means is a number tossed into the mix to make a potential buyer think that they would get a deal of a lifetime. The words (probable high retail) that is used in their suggested retail value description is just another way of saying...We can't prove that it is or isn't high retail. Now as low as their items sell for; a fraction of their suggested retail value, it's pretty clear that one will not be getting high end retail. Rita
Rita
Private,#6Consumer Comment
Thu, October 11, 2007
Nick, I'd like a yes or a no to this question... Do you believe that every item that you or your wife bought from tina-jewelry is worth the suggested retail value that they offered? Nick, another yes or no please... Do you believe that any item that you or your wife bought from tina-jewelry is worth even half of their suggested retail value that was offered? Have you had any of it appraised? This is what tina-jewelry says about the suggested retail value... The suggested retail price is not a suggestion of purchase or an assurance that the judgment will effect in a sale at that price. It is for the customer's exclusive use for the intention of signifying the probable high retail proxy value to acquire insurance coverage. Note the word (probable) which means...supported by evidence strong enough to establish presumption but not proof. Nick, you and your wife may very well be happy with your purchases however, I believe that you're praising a seller that uses their suggested retail value as a means of confusing some buyers into thinking that the suggested retail value means something, when all it really means is a number tossed into the mix to make a potential buyer think that they would get a deal of a lifetime. The words (probable high retail) that is used in their suggested retail value description is just another way of saying...We can't prove that it is or isn't high retail. Now as low as their items sell for; a fraction of their suggested retail value, it's pretty clear that one will not be getting high end retail. Rita
Rita
Private,#7Consumer Comment
Thu, October 11, 2007
Nick, I'd like a yes or a no to this question... Do you believe that every item that you or your wife bought from tina-jewelry is worth the suggested retail value that they offered? Nick, another yes or no please... Do you believe that any item that you or your wife bought from tina-jewelry is worth even half of their suggested retail value that was offered? Have you had any of it appraised? This is what tina-jewelry says about the suggested retail value... The suggested retail price is not a suggestion of purchase or an assurance that the judgment will effect in a sale at that price. It is for the customer's exclusive use for the intention of signifying the probable high retail proxy value to acquire insurance coverage. Note the word (probable) which means...supported by evidence strong enough to establish presumption but not proof. Nick, you and your wife may very well be happy with your purchases however, I believe that you're praising a seller that uses their suggested retail value as a means of confusing some buyers into thinking that the suggested retail value means something, when all it really means is a number tossed into the mix to make a potential buyer think that they would get a deal of a lifetime. The words (probable high retail) that is used in their suggested retail value description is just another way of saying...We can't prove that it is or isn't high retail. Now as low as their items sell for; a fraction of their suggested retail value, it's pretty clear that one will not be getting high end retail. Rita
Nick T.
Boothwyn,#8Consumer Comment
Wed, October 10, 2007
I have a family of 6 living in Pennsylvania, USA. I have used the internet, in part, for shopping at home since 1999. I have used Ebay for the past 4 years. My wife loves jewelry and shops frequently on line, especially on Ebay. In early August of this year, while shopping for a present for her birthday, ( Aug. 16th ), I found Tina Jewe on Ebay. I was amazed at the pictures, the descriptions and their pricing. I purchased peridot ear rings ( her birth stone ) and a sapphire ring with tiny diamonds surrounding it. I didn't plan on buying two items like this, but the pricing was unbelievably low. My wife loved them !! Since then she has purchased over 15 different pieces of Tina Jewe jewelry. Some for herself and some as gifts for her family. The quality, the beauty of the stones and value has been second to none. Each time we received our merchandise on time and packaged properly. I have recommended this site to my friends. I have not encountered a problem with any of the auctions that were won. I can only believe that a company that has been this dependable with product and shipping, would do the same with returns or replacments if necessary. Sincerely, Nick T.
Rita
Private,#9Consumer Comment
Tue, October 09, 2007
If this report is legit, I cannot fathom why anyone would be so gullible as to believe that they would be getting a $13,725.00 sapphire and diamond ring for the price of next to nothing. Now, I'm horrid with math but I don't think that $306.00 would hardly cover the tax. Moreover, why would someone that buys and sells jewelry, fall prey to such an unbelievable deal as this. I could see something like this happening to a confused elderly person but not to someone reasonably sound of mind. A $13,725.00 sapphire and diamond ring for the price of $306.00 not only looks too good to be true; It screams run, run far, far away. I also have trouble believing this whole report without more evidence such as the Item number of your purchase and also a photograph of the ring that you ended up getting. Without either of these two thing, I think that anyone that reads your report here should be suspect of its legitimacy. Lastly, if there is a shred of truth to your report, it might be wise if you stayed away from e-bay all together. Rita
Advocate
Irvine,#10Author of original report
Tue, October 09, 2007
It is amazing that Tina Jewelry Co Ltd (ebay user id tina-jewelry topgemsjewelry) will respond to the rip off report, but will not respond to customer's emails. I also find it interesting that the supposed "owner" of tina-jewelry is responding but neglects to mention his/her name, title or contact information. This is just a transparent attempt to keep this fraud running as long as possible before it is shut down. Perhaps tina-jewelry is unaware that defrauding U.S. customers with false information, fake photos, misrepresented stones, diamonds, gold and 100% bogus certifications is illegal.
Management
Nakornprathom,#11REBUTTAL Owner of company
Tue, October 09, 2007
To Whom It May Concern, We are so astonished and stunned to see the subject (http://www.ripoffreport.com/reports/0/277/RipOff0277187.htm) concerning the negative and fabricated story about our company Tina Jewelry Co., Ltd. Please be informed that our account is running for just a month tina-jewelry and TinaJewelry.net for just 2 days. We do not have customer named Jesse neither this amount of sale with our eBay and PayPal payment history. We ask your kind assistance and cooperation with reference to this very fictitious issue that will surely RIP-OFF our reputation and our future business image. With your fairness and equality, kindly remove this issue. "There was an old saying that whether it is a positive or negative criticism is still a good publicity.".... GOD knows. We welcome your reputable organization for further review and evaluation. We look forward to your prompt assistance. Yours sincerely, Tina Jewelry Co., Ltd.