- Report: #349877
Complaint Review: Toyota Motor Sales USA - Torrance California
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Toyota Motor Sales USA
19001 South Western Ave., Dept WC11 Torrance, 98501 California, U.S.A.
Phone:
800-331-4331
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Toytoa Camry, Toyota Motor Sales, USA, Toyota Scion Of Lake Norman, Huntersville NC Toyota Camry Sunroof Repair Ripoff by Manufacture and Toyota Dealer, Known Issue Torrance California
I'm writing this Ripoff Report due to my Toyota Camry I've been having problems with. First thing I have a Toyota Camry SE that came with a sunroof an employee stated Toyota has been having problems with which Toyota trying to keep quiet. My sunroof I use average since I've own the vehicle since brand new. I do drive a lot, however, one day I tilted my sunroof open and it wouldn't close back AN A little small plastic piece about a quarter of an inch in size came from the sunroof and my sunroof wouldn't close.
Now, most vehicles with sunroofs have a small plastic entry to the sunroof so you can manually crank close your sunroof, but Toyota don't provide this option, Interesting. I've been riding around with my Sunroof open tilted up hoping not to get caught in any rain storms, for many months now, but decided to finally take time out to stop at Toyota Scion of Lake Norman located in Huntersville, NC, then called Toyota Motor Sales USA in Torrence, CA and spoke with a supervisor by the name of Enrique Orozco.
My response on this issue from Toyota Scion of Lake Norman was that they would charge me $59.00 to diagnose the sunroof to see what the problem WAS, well when they so called did this, they came back and stated it would cost $700.00 to just close the sunroof from being tilted up, and $2200.00 to replace it. After hearing THIS fiqure which was mind blowing I called the manufacture.
The first thing they told me was I was out of warranty (3-years, 36,000 Miles) and if they would consider doing something, I would have needed to be servicing my vehicle at a Toyota dealership since I've owned my Vehicle, remember, we are talking about a defective Sunroof, not a drive train issue.
After over hearing a employee at the Toyota dealership speak on the Sunroof issue, they stated this is a known on going problem with my sunroof. If you do a Google Search for Toyota Sunroof Repair, you will get Toyota Scion of Lake Norman in Huntersville, NC because they specialize in this issue and making much money on the repairs of it.
So, this all balls down to Toyota knowing this is a major problem and the consumer like myself is getting stuck with this costly repair. You choose what vehicle you should purchase? BEWARE PURCHASING A TOYOTA WITH A SUNROOF I HAVE THE ESTIMATES TO REPAIR MY SUNROOF FROM THE DEALER IF YOU WANT TO SEE A COPY OF THIS PLEASE EMAIL ME AT (((REDACTED FOR SECURITY PURPOSES)))
Chartoyota
Mooresville, North Carolina
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
Now, most vehicles with sunroofs have a small plastic entry to the sunroof so you can manually crank close your sunroof, but Toyota don't provide this option, Interesting. I've been riding around with my Sunroof open tilted up hoping not to get caught in any rain storms, for many months now, but decided to finally take time out to stop at Toyota Scion of Lake Norman located in Huntersville, NC, then called Toyota Motor Sales USA in Torrence, CA and spoke with a supervisor by the name of Enrique Orozco.
My response on this issue from Toyota Scion of Lake Norman was that they would charge me $59.00 to diagnose the sunroof to see what the problem WAS, well when they so called did this, they came back and stated it would cost $700.00 to just close the sunroof from being tilted up, and $2200.00 to replace it. After hearing THIS fiqure which was mind blowing I called the manufacture.
The first thing they told me was I was out of warranty (3-years, 36,000 Miles) and if they would consider doing something, I would have needed to be servicing my vehicle at a Toyota dealership since I've owned my Vehicle, remember, we are talking about a defective Sunroof, not a drive train issue.
After over hearing a employee at the Toyota dealership speak on the Sunroof issue, they stated this is a known on going problem with my sunroof. If you do a Google Search for Toyota Sunroof Repair, you will get Toyota Scion of Lake Norman in Huntersville, NC because they specialize in this issue and making much money on the repairs of it.
So, this all balls down to Toyota knowing this is a major problem and the consumer like myself is getting stuck with this costly repair. You choose what vehicle you should purchase? BEWARE PURCHASING A TOYOTA WITH A SUNROOF I HAVE THE ESTIMATES TO REPAIR MY SUNROOF FROM THE DEALER IF YOU WANT TO SEE A COPY OF THIS PLEASE EMAIL ME AT (((REDACTED FOR SECURITY PURPOSES)))
Chartoyota
Mooresville, North Carolina
U.S.A.
CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.
2 Updates & Rebuttals
Friendly Help
Anderson,South Carolina,
U.S.A.
Was your warranty expired when the sunroof first failed?
#2Consumer Comment
Fri, July 11, 2008
I drive a 3.5L Camry but it doesn't have a sunroof. I didn't think I would get enough user-value from the sunroof to spend the extra money as well as deal with any possible problems. An open sunroof defeats the cabin HEPA air filter. I did spend $500 for VSC. The VSC may or may not have helped me out in heavy rains- I could never tell.
Karl
Highlands Ranch,Colorado,
U.S.A.
YOUR LIFE COULD BE IN DANGER TOO BECAUSE...
#3Consumer Comment
Fri, July 11, 2008
there are MANY complaints about AIRBAGS that are NOT DEPLOYING in Toyota vehicles, even Scions!! Google this- ENGINE SLUDGE and go to the consumeraffairs website about Toyota engine complaints and read them! Make SURE to click on 'Airbags' when you are there and read ALL OF THEM! Google this- SUIT: DEFECT REPORTS ALTERED TOYOTA PLANT and read the 'whistleblower' lawsuit!!! See, YOU ARE CORRECT!! There is a CONSPIRACY to keep all of this as quiet as possible because if the word spreads, TOYOTA'S STOCK will fall DRAMATICALLY. right?! Google this- YOUTUBE TOYOTA SEQUOIA DEFECT and watch the video of a Sequoia that flipped over on I-95. Google this- BALTIMORE SETTLEMENT CALIFORNIA TOYOTA and read how Toyota targetted African Americans & Hispanics and charged them higher interest rates due to their SKIN COLOR!! Perhaps Toyota had something to do with the MORTGAGE MESS in America because their TACTICS seem to be related, correct?!!! Maybe they sold their ideas to the Mortgage Industry, right? It sure looks like it, doesn't it? Google this- SINGH V TOYOTA and read how a man burned to death in his Toyota Corolla! Google this- SEXUAL HARASSMENT TOYOTA and read how a Top Toyota Executive in New York compared his assistant to a 'BREAKFAST CEREAL'. He said she was, 'TASTY'!! Keep watching Toyota's stock- It's MOVING DOWNWARD!! SPREAD THE WORD ABOUT TOYOTA ON THE WORLD WIDE WEB!! P.S. Make sure to read SLUDGE POEM & SLUDGE POEM 2. (you can 'GOOGLE' them!!) I think you'll really like SLUDGE POEM 2. It's about DEFECTS!
