- Report: #1409678
Complaint Review: Toyota of Cool Springs - Franklin Tennessee
Reported By:
Larry -
Hendersonville, Tennessee, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Toyota of Cool Springs
1875 West McEwen Drive Franklin, 37067 Tennessee, United States
Phone:
844-862-3770
Web:
https://www.toyotaofcoolsprings.com/?utm_source=google&utm_medium=organic&utm_campaign=google-my-bus
Categories:
Business Rating:
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Toyota of Cool Springs Sold me a vehicle that had a major rust issue all over the vehicle.
Report Attachments
Toyota of cool springs in franklin tn sold me a 2007 GMC Yukon XL that they had painted over to conceal a major rust issue the truck had. I purchased a first mile vehicle service plan and a paint protection plan warranty from them at the time of purchase. One year later I complained to the dealer and the body shop about the growing rust issue. I was told numerous times that that was not covered under the plan.
I had purchase three vehicles from them and this was the third. I was never supplied with any paperwork on the paint plan when I purchased the vehicle. I was only given paper on the service contract. My vehicle is increasingly getting worse. It has no resale value because of the major rust issue. Toyota made 24,585 on this deal and I have a rusty vehicle that cannot be resold. They did not honor their warranty.
