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  • Report:  #1422287

Complaint Review: TrailDuty.com - San Antonio Texas

Reported By:
Barry - SACRAMENTO, California, United States
Submitted:
Updated:

TrailDuty.com
19179 Blanco Rd, Ste 105-129 San Antonio, 78258 Texas, United States
Phone:
888.711.5908
Web:
TrailDuty.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I purchased an aftermarket item (designated: Gobe Jeep Cherokee ladder) on Oct 3rd 2017. Order#8766 Price $215 

Dec 1, 2017: I requested resolution

Dec 6, 2017: TrailDuty finally response saying "We are checking with Gobi about your order and have also submitted a Status Update Request via their web site.  Apologies for the delay, but they have been extremely busy and are getting orders out asap.  Thank you for your patience."

Dec 12, 2017: I requested reimbursement due to no follow up

Jan 10, 2018: After no resolution I again contacted them informing them that I am looking into options due to apparently being defrauded

Jan 10, 2018: I filled out your report

 



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