Ruth
Lake Oswego,#2Consumer Comment
Sat, April 01, 2006
Clearly by your response JARED customer service is not high on your list of your guarantee, do you realize how many of us MORONS that travel alot , would now think about not traveling with you, your comapny should be proud, you just showed that you false advertise, I think these people, judging by JUST YOUR RESPONSE CAN NOW SUE YOU FOR FALSE ADVERTISING ( remember your little knome guy, that promises great customer service and guarantees?) If you hate these morons so much,(I might add without the MORONS you would have no paycheck)you should no tbe in customer service at all dealing witht he public, and I think JARED, I might forward this page to the headquarters of your company, so the higher ups can see what a great customer service rep you are! If this is an example of the treatment your clients receive, and you know this web site gets a lot of hits, so you probably blew more customers off than you realize by being a moron yourself and posting that stupid rebuttal.You just might find yourself in the unemployment line, but thankyou becuase now my family will never book through your company, afterall, YOU JUST REPRESENTED THEM WITH YOUR REBUTTAL. There are tons of people now, potential clients that now see what they are going to be up against in case something goes wrong, and you spared us that frustration, good job jared , I think I will forward this to the headquarters of your comapny I am sure they can figure out who you are! For the poster: get a statement and an attorney and nab these guys show an attorney this post and find the slimiest one you can, you at least deserve your money back.If the hotel won't give you a statement the attorney can verify it if you remember the employees name at the hotel.
Meredith
Longview,#3Consumer Comment
Sat, April 01, 2006
Is someone a little disgruntled. I guess with the amount of calls coming into the office about how terrible Travelocity is... who can blame you? Your response is typical of a employee there except you seem to speak english. Oh and did you see your companys stock today? It's down over 2 percent today and the cons of owning this stock "Shares are being heavily sold by financial institutions. Neutral for a large company like TSG. One or more analysts has modestly decreased quarterly earnings estimates for TSG. Negative" Yeah... your company is doing GREAT and it won't matter if you lose a few... hundred... customers. Also, not only will I not be traveling with travelocity anymore, I wont invest with them either. I dont think I'm the only one. HEY but thanks for proving me right!
Sherri
Piedmont,#4Consumer Suggestion
Sat, April 01, 2006
Jared seems to be one of them. I personally have doubts that he works for Travelocity..comes across more like a bored teenaged troll. I stopped using Travelocity a long time ago, not because of the Customer Service, but because their prices were really not competitive. Also, when I fly, I usually upgrade to Business or First, which is done more easily on my own. As far as hotels, if you call directly, they usually have unadvertised deals, especially for frequent travelers. It is better to self-book, because you have more control over the situation. Hotels are far more likely to try to please you than they are likely to try to please Travelocity.
Sherri
Piedmont,#5Consumer Suggestion
Sat, April 01, 2006
Jared seems to be one of them. I personally have doubts that he works for Travelocity..comes across more like a bored teenaged troll. I stopped using Travelocity a long time ago, not because of the Customer Service, but because their prices were really not competitive. Also, when I fly, I usually upgrade to Business or First, which is done more easily on my own. As far as hotels, if you call directly, they usually have unadvertised deals, especially for frequent travelers. It is better to self-book, because you have more control over the situation. Hotels are far more likely to try to please you than they are likely to try to please Travelocity.
Sherri
Piedmont,#6Consumer Suggestion
Sat, April 01, 2006
Jared seems to be one of them. I personally have doubts that he works for Travelocity..comes across more like a bored teenaged troll. I stopped using Travelocity a long time ago, not because of the Customer Service, but because their prices were really not competitive. Also, when I fly, I usually upgrade to Business or First, which is done more easily on my own. As far as hotels, if you call directly, they usually have unadvertised deals, especially for frequent travelers. It is better to self-book, because you have more control over the situation. Hotels are far more likely to try to please you than they are likely to try to please Travelocity.
Sherri
Piedmont,#7Consumer Suggestion
Sat, April 01, 2006
Jared seems to be one of them. I personally have doubts that he works for Travelocity..comes across more like a bored teenaged troll. I stopped using Travelocity a long time ago, not because of the Customer Service, but because their prices were really not competitive. Also, when I fly, I usually upgrade to Business or First, which is done more easily on my own. As far as hotels, if you call directly, they usually have unadvertised deals, especially for frequent travelers. It is better to self-book, because you have more control over the situation. Hotels are far more likely to try to please you than they are likely to try to please Travelocity.
Jared
San Antonio,#8UPDATE Employee
Sat, April 01, 2006
I work for Travelocity and I have read so many boards with a bunch or whiners saying we ripped them off when it is their own fault. We here are tired of you morons that don't get your way and say you will not use and tell all your friends (which you probably don't have any.)Well we are still in business. So let me sum this up you idiot moron travelers if you don't like us go somewhere else that is one less moron traveler to deal with and pass this message along I Dare You.