- Report: #1273987
Complaint Review: Trend Financial - Toronto Ontario
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Author Confirmed
Why?
Trend Financial
70 Disco Road Toronto, M9W 1L7 Ontario, Canada
Phone:
(416) 907-8286
Web:
www.trendfinancial.com
Categories:
Business Rating:
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Trend Financial Sells cars with improper safety certificates, expects long drives to fix Toronto Ontario
I purchased a Ford Diesel F350 pickup truck from Trend Financial and it was a complete disaster. I had 50% down payment for the vehcile, and it still meant nothing. The sales person was so incompetant that the lease had to be signed a total of 5 different times because of the constant errors. This process took over an hour.
The company took over 3 weeks to prepare the vehcile for delivery and it was in horrible condition and plagued with problems. These included:
- Missing parts of the vehcile (hand grips in the cab, buttons in the cab, etc.)
- Leaking diesel fuel
- non-stop beeping in cab
- Airbags malfunctioning
- back-up sensors malfunction
- steering wheel missing buttons
- cruise control not working
- marker lights malfunctioning
The company stated they would get the vehicle repaired and expected me to drive 240km to get the service completed. I did so once, and was advised it would take another 2 trips to get the repairs completed.
The company insisted I drive a vehicle with malfunctioning airbags, and marker lights not working 240km at my own expense to get any repairs done. The company repeatedly said in their opinion, a truck with malfunctioning airbags and marker lights out was not unsafe to drive. The MTO's regulations did not seem to apply to them.
They offered an incredible slap-in-the-face $200.00 "pay off" to get the incredible long list of repairs done on the truck. The local Ford dealer wanted $180.00 just to look at the vehicle as it is in such rough condition.
Vehciles sold by this company should be in safe operating condition before they are sold, and there are garages closer than a 240km trip to thier "authorised" garage.
Do not lease from Trend Financial, they will take your money and sell you a piece of garbage, gamble with your life, and make you spend hundreds of dollars in fuel costs to get anything done.
