- Report: #1038283
Complaint Review: Trialpay - Internet
-
Author Not Confirmed
Why?
Trialpay
Internet, United States of America
Phone:
Web:
www.trialpay.com
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Trialpay Trialpay and Zortman FAILS to honor agreement. Internet
I'll be short and sweet. Used Trialpay to get "Zortam Mp3 Media Studio Pro - Lifetime License" by signing up with Huluplus. Used paypal and was told "License key for Zortam Mp3 Media Studio Pro will be delivered to you via e-mail immediately after ordering." Did not happen as I am still waiting. Huluplus is working so I know I completed the offer.
If Trialpay responds I'll bet it's the same boilerplate response to all other Ripoff Reports.
Just beware that they don't live up to their promise. They are shyster's.
If Trialpay responds I'll bet it's the same boilerplate response to all other Ripoff Reports.
Just beware that they don't live up to their promise. They are shyster's.
3 Updates & Rebuttals
FlipTheKidd
Weatherford,Texas,
Resolved no thanks to Zortam.
#2Author of original report
Sat, March 30, 2013
After two days and two emails to Trialpay they responded and said they sent email to
Zortam. The next day I had my license and was good to go. I would like to say
that Zortam is an unprofessional company that never replied to the several
emails I sent and never apologized or explained why they refused to send me the
license key they promised to send immediately. Zortams customer service is
non-existent and they should be avoided.
Thanks to Trialpay but I would suggest they not do business with Zortam, they are amateurs.
FlipTheKidd
Weatherford,Texas,
Already sent email to no avail.
#3Author of original report
Thu, March 28, 2013
How many times would you suggest I email you. I emailed Trialpay and Zortam prior to filing this Ripoff report. Neither of you have replied as of yet. You seem to have time to respond to a public grievance but not to respond to a private email. OK I will email you again but I'm not holding out much hope.
TrialPay_Support
Mountain View,California,
TrialPay Support
#4UPDATE Employee
Thu, March 28, 2013
We're sorry to hear about the trouble you've run into. In order for us to help you get your license for Zortam Mp3 Media Studio Pro, we will need to be able to locate your TrialPay account.
Please contact us via this link: https://www.trialpay.com/support/contactus/ and give us the email address that you used when you signed up for this offer and mention this Ripoff Report ID or URL, and we will be able to help you out right away.
Regards,
TrialPay Customer Support
