- Report: #268156
Complaint Review: Triclear - Suisun City California
-
Author Confirmed
Why?
Triclear
P.O. Box 1699 Suisun City, 94585 California, U.S.A.
Phone:
800-4947260
Web:
N/A
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Triclear Fraudulent Shipping and Credit Card Billing after I refused the product Suisun City California
*UPDATE Employee: TriClear Response
*Author of original report: Triclear Fraudulent shipping and credit card billing after I refused the product Suisun City California Continued
*Author of original report: Triclear Fraudulent shipping and credit card billing after I refused the product Suisun City California Continued
Customer Service
Please fill out the form below and one of our customer service representatives will get back to you shortly via email.
Request:
A Customer Service Agent to contact me. This is fraudulant.
*First Name:GAYLE
First Name is required
*Last Name:W
Last Name is required
*Email Address:[email protected]
Email is required
Zip Code:93015
Message:
Approximately 1 weeks ago I RECIEVED A PHONE CALL FROM ONE OF YOUR TELEMARKETERS TRYING TO SELL ME YOUR PRODUCT TRICLEAR. I am 52 years old and don't care about acne products, So I refused your free trial period. Well, I guess I really pissed her off when I refused several products she tried to sell me and charge to my Discovercard., because she sent your product triclear anyway.Shipping date Aug 14 2007. So please, Be expecting a return to sender of this product TRICLEAR, along with a copy of my complaint to my Discovercard refusing any money to your company and I have requested to fully investigate you for fraud . So, Please make SURE, I do not get charged for this product and if you have me on your files as trying out your free trial, REMOVE ME! I will ALSO be sending a copy of my complaint to the better buisness bereau ALONG WITH YOUR ADDRESS AND PHONE NUMBER FOR FRAUDULENT BILLING.
I Thank you in advance for your , I assume ,PROMPT ATTENTION in this matter.
Sincerely,
Mrs. Gayle W
e/USPS DELIVERY CONFIRM
9101 8052 1390 7946 7241 34
RETURNED TO SENDR AUG 17 2007
*=Required
Processing
Contact Us:
Our Customer Service team is open from
6:00am 5:30pm PST, Monday through Friday
and 7:00am 3:30pm on Saturday
TriClear Customer Service
P.O. Box 1699
Suisun City, CA 94585
1 (800) 4947260
Gayle
Fillmore, California
U.S.A.
Please fill out the form below and one of our customer service representatives will get back to you shortly via email.
Request:
A Customer Service Agent to contact me. This is fraudulant.
*First Name:GAYLE
First Name is required
*Last Name:W
Last Name is required
*Email Address:[email protected]
Email is required
Zip Code:93015
Message:
Approximately 1 weeks ago I RECIEVED A PHONE CALL FROM ONE OF YOUR TELEMARKETERS TRYING TO SELL ME YOUR PRODUCT TRICLEAR. I am 52 years old and don't care about acne products, So I refused your free trial period. Well, I guess I really pissed her off when I refused several products she tried to sell me and charge to my Discovercard., because she sent your product triclear anyway.Shipping date Aug 14 2007. So please, Be expecting a return to sender of this product TRICLEAR, along with a copy of my complaint to my Discovercard refusing any money to your company and I have requested to fully investigate you for fraud . So, Please make SURE, I do not get charged for this product and if you have me on your files as trying out your free trial, REMOVE ME! I will ALSO be sending a copy of my complaint to the better buisness bereau ALONG WITH YOUR ADDRESS AND PHONE NUMBER FOR FRAUDULENT BILLING.
I Thank you in advance for your , I assume ,PROMPT ATTENTION in this matter.
Sincerely,
Mrs. Gayle W
e/USPS DELIVERY CONFIRM
9101 8052 1390 7946 7241 34
RETURNED TO SENDR AUG 17 2007
*=Required
Processing
Contact Us:
Our Customer Service team is open from
6:00am 5:30pm PST, Monday through Friday
and 7:00am 3:30pm on Saturday
TriClear Customer Service
P.O. Box 1699
Suisun City, CA 94585
1 (800) 4947260
Gayle
Fillmore, California
U.S.A.
3 Updates & Rebuttals
Firstmate805
Fillmore,California,
U.S.A.
Triclear Fraudulent shipping and credit card billing after I refused the product Suisun City California Continued
#2Author of original report
Sat, August 18, 2007
WOW !! Some people just don't get it!! I told you I didn't want the product on the phone !! Why would you send the product anyway? Are all of the employees at Triclear taught to do business this way? My, I would think you would be out of business by now, just in the loss of Shipping! Where I went to school, I DO NOT means, NO/ NO Thank you! (It doesn't mean NO, but send it to me now Anyway.) Sorry, but I just think that your customer service Dept./ Marketing Reps. need a Refresher Course on Customer relations. Good Luck. ThankYou gayle
Firstmate805
Fillmore,California,
U.S.A.
Triclear Fraudulent shipping and credit card billing after I refused the product Suisun City California Continued
#3Author of original report
Sat, August 18, 2007
WOW !! Some people just don't get it!! I told you I didn't want the product on the phone !! Why would you send the product anyway? Are all of the employees at Triclear taught to do business this way? My, I would think you would be out of business by now, just in the loss of Shipping! Where I went to school, I DO NOT means, NO/ NO Thank you! (It doesn't mean NO, but send it to me now Anyway.) Sorry, but I just think that your customer service Dept./ Marketing Reps. need a Refresher Course on Customer relations. Good Luck. ThankYou gayle
Grettavon
Suisun,California,
U.S.A.
TriClear Response
#4UPDATE Employee
Fri, August 17, 2007
Greetings from TriClear Management Team! We at TriClear believe in World Class Customer Service! Our "Free-Trial" model benefits our customer since we pay for the shipping! If our product doesn't work for you, cancel your subscription, and return the product for a refund. The best time to contact our Customer Service Professionals is Tuesday - Saturday 10:00am - 3:00pm Pacific Standard Time. We strive for 1 minute hold times. We really want to go out of way for you! TriClear Customer Service #: 1-800-494-7260
