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  • Report:  #33744

Complaint Review: Tristar Products Inc. - Parsippany New Jersey

Reported By:
- cartesville, ga,
Submitted:
Updated:

Tristar Products Inc.
4 Century Drive Parsippany, 07054 New Jersey, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I purchased a FastAbs ab belt which i thought would tone my muscles, but instead it blew holes in my skin. I looked like i had chicken pox all over my body. everyplace my skin was in contact with the belt left injuries. some scars as a result. has anybody else out there had a similar experience. Tristar's insurance company is screwing me around. help! please. anybody?

lynn

cartersville, Georgia


17 Updates & Rebuttals

L

cartesville,
Georgia,
U.S.A.
dirty business along with their associates

#2Author of original report

Tue, April 22, 2003

APRIL 22, 2003- STILL HAVE NO RESOLVE. RECONTACTED GWEN J. AT TRISAR, BY SEND HER THIS REPORT VIA EMAIL- ALL I GOT WAS A NASTY RESPONSE TO MY HOME EMAIL ADDRESS. SHE DIDN'T EVEN HAVE THE GUTS TO RESPOND ON THIS WEB SIGHT, AS IN THE PAST SHE DID ONCE- BUT HAS DIRECTLY SENT ME EMAILS TO AVOID NATIONAL EXPOSURE. EVEN AFTER THE EDITOR'S COMMENT TO RESPOND PUBLICALLY. SHE EVEN HAD THE GALL TO WRITE ME BACK STATING IT WAS HARRASSMENT. CAN YOU BELIEVE THAT? I THIN EVERYONE SHOULD FORWARD THEIR OWN REPORT DIRECTLY TO HER EMAIL ADDRESS. MABEY THE COMPANY WOULD GET THE HINT THAT WE AMERICAN CONSUMERS ARE TIRED OF DOING BUSINESS WITH DIRTY, SNEAKY, FRAUDULENT COMPANIES!!!!DEAR EDITOR, WOULD YOU PLEASE CONTACT ME. THANKS-


L

cartesville,
Georgia,
U.S.A.
TRISTAR CROOKS

#3Author of original report

Fri, January 31, 2003

I WOULD LIKE TO LET YOU ALL KNOW THAT TRISTART FORWARDED MY COMPLAINT TO THEIR INSURANCE COMPANY "BURLINGTON INSURANCE" OUT OF NORTH CAROLINA. ALSO KNOWN AS "IFG, INC." THEY ARE USING A COMPANY HERE IN ATLANTA AREA AS THEIR ADJUSTOR "CUSTARD INSURANCE". THEY SEEMED TO BE JUST AS EVASIVE AS TRISTAR PRODUCTS AND JUST AS RUDE AND UNCARING. I HAVE MORE INFO AND WILL POST THAT LATER. I NEED TO TALK TO ANOTHER ATTORNEY, AND THE INSURANCE COMMISSIONER. ALSO- BACK TO THE LEGAL DEPARTMENT AT HOME SHOPPING NET-WORK. THAT IS WHERE I ORIGINALLY PURCHASED THE FASTABS DEVICE


L

cartesville,
Georgia,
U.S.A.
TRISTAR CROOKS

#4Author of original report

Fri, January 31, 2003

I WOULD LIKE TO LET YOU ALL KNOW THAT TRISTART FORWARDED MY COMPLAINT TO THEIR INSURANCE COMPANY "BURLINGTON INSURANCE" OUT OF NORTH CAROLINA. ALSO KNOWN AS "IFG, INC." THEY ARE USING A COMPANY HERE IN ATLANTA AREA AS THEIR ADJUSTOR "CUSTARD INSURANCE". THEY SEEMED TO BE JUST AS EVASIVE AS TRISTAR PRODUCTS AND JUST AS RUDE AND UNCARING. I HAVE MORE INFO AND WILL POST THAT LATER. I NEED TO TALK TO ANOTHER ATTORNEY, AND THE INSURANCE COMMISSIONER. ALSO- BACK TO THE LEGAL DEPARTMENT AT HOME SHOPPING NET-WORK. THAT IS WHERE I ORIGINALLY PURCHASED THE FASTABS DEVICE


William

Longmont,
Colorado,
U.S.A.
Gwen's Email

#5Consumer Comment

Fri, January 31, 2003

I don't know of how you got ahold of Gwen, you obviously know about their Postal mail address, but just FYI, if you email [email protected] , Gwen will probably reply. Or try his direct email Gwen James [email protected] Warning ! you probably have only one chance to say what you want, because if you contact Gwen by Email, you will most likely be locked out of contacting him again, and any further Emails you send will bounce back to you. Tristar really hates anyone contacting, or even knowing about their Corporate addresses (Web, Email, Postal, Phones, etc.), that is why they prohibit Cudtomer Service from giving out that information. They want you to deal with their Customer Service, 1-800 numbers that don't answer, and their Representatives who give you excuses, run around, and lies (Gwen does too, but at least he makes sure he only has to deal with you once). Good Luck


William

Longmont,
Colorado,
U.S.A.
"Fast Abs" banned by FTC Lawsuit - Tristar 's real Corporate info attached

#6Consumer Comment

Mon, January 27, 2003

That "Fast Abs" advertisement has been banned as false and misleading advertising, in an FTC Lawsuit. You can get info on the Lawsuit from the following FTC Website: http://www.ftc.gov/opa/2002/05/ projectabsurd.htm In addition, that Wallingford, CT. address is BOGUS. In months of writing, I have never received any response whatsoever, and they are not even listed in any Wallingford Business, or Phone Directories. Also, Customer Service (if and when they answer their 1-800 phones) refuse to give any Corporate Information out. Their real Corporate Address is: Tristar Products, 4 Century Drive, Parsippany, New Jersey, 07054. Tel: 973-683-1000, Fax: 973-683-1001, and I did receive a response within 30 minutes from their Email Address (although that may be just a scam response too, it remains to be seen, but at least I received a quick response, which has never happened before.). Their Website, as they show on TV, http://www.tvinventions.com is really owned, and registered by Tristar Products, and there is no information on that Website as to their Corporate information. Their Corporate Website really is http://www.tristarproductsinc.com and their Email address is [email protected] Good Luck !


FASTABS

#70

Wed, November 13, 2002

finding many more injuries sustained by others by using this product. law suits pending, please contact me if anybody else has eperienced injuries. [email protected]


HAVE YET TO HEAR BACK- TRISTAR PRODUCTS

#80

Thu, November 07, 2002

as of 11/07/02, still waiting for a call or letter from tristar's insurance company


HAVE YET TO HEAR BACK- TRISTAR PRODUCTS

#90

Thu, November 07, 2002

as of 11/07/02, still waiting for a call or letter from tristar's insurance company


HAVE YET TO HEAR BACK- TRISTAR PRODUCTS

#100

Thu, November 07, 2002

as of 11/07/02, still waiting for a call or letter from tristar's insurance company


HAVE YET TO HEAR BACK- TRISTAR PRODUCTS

#110

Thu, November 07, 2002

as of 11/07/02, still waiting for a call or letter from tristar's insurance company


#120

Wed, November 06, 2002


EDitor's Response to the Business

#130

Fri, November 01, 2002

Gwen,

It is our experience that what you suggest (for the victim to make yet another attempt to make contact elsewhere) is one of the most common customer service scams that disreputable businesses employ. Therefore, we must insist that you correspond on this website, in full public view.

That having been said, we are heartened to see that you are taking responsibility and perhaps you may not turn out to be the rip-off that you seem at first brush.

ED Magedson
[email protected]


Cross Talk

#140

Fri, November 01, 2002

Gwen, I find it truley odd that the insurance company could not get in touch with me. i have been calling their insurance adjustor "custard ins. co." once or twice a week. my last call to them, i asked if i could have burlington's direct number and they refused to give it to me. i just keep getting screwed around. somebody is not telling the truth. i am the victim. and have been since the beginning of the year. 11 months now. i am sure you, yourself would be angry if you were me. how would you like to buy something in "trust", somthing that was suppose to make your body look better, but it ends up making you look worst.

all the millions of dollars you made off this gadget and you do not care what it has done to me. or anybody else out there. Once again, has anybody else out there sustaind injuries from using this product? please let me know.


Cross Talk

#150

Fri, November 01, 2002

Gwen, I find it truley odd that the insurance company could not get in touch with me. i have been calling their insurance adjustor "custard ins. co." once or twice a week. my last call to them, i asked if i could have burlington's direct number and they refused to give it to me. i just keep getting screwed around. somebody is not telling the truth. i am the victim. and have been since the beginning of the year. 11 months now. i am sure you, yourself would be angry if you were me. how would you like to buy something in "trust", somthing that was suppose to make your body look better, but it ends up making you look worst.

all the millions of dollars you made off this gadget and you do not care what it has done to me. or anybody else out there. Once again, has anybody else out there sustaind injuries from using this product? please let me know.


Cross Talk

#160

Fri, November 01, 2002

Gwen, I find it truley odd that the insurance company could not get in touch with me. i have been calling their insurance adjustor "custard ins. co." once or twice a week. my last call to them, i asked if i could have burlington's direct number and they refused to give it to me. i just keep getting screwed around. somebody is not telling the truth. i am the victim. and have been since the beginning of the year. 11 months now. i am sure you, yourself would be angry if you were me. how would you like to buy something in "trust", somthing that was suppose to make your body look better, but it ends up making you look worst.

all the millions of dollars you made off this gadget and you do not care what it has done to me. or anybody else out there. Once again, has anybody else out there sustaind injuries from using this product? please let me know.


Cross Talk

#170

Fri, November 01, 2002

Gwen, I find it truley odd that the insurance company could not get in touch with me. i have been calling their insurance adjustor "custard ins. co." once or twice a week. my last call to them, i asked if i could have burlington's direct number and they refused to give it to me. i just keep getting screwed around. somebody is not telling the truth. i am the victim. and have been since the beginning of the year. 11 months now. i am sure you, yourself would be angry if you were me. how would you like to buy something in "trust", somthing that was suppose to make your body look better, but it ends up making you look worst.

all the millions of dollars you made off this gadget and you do not care what it has done to me. or anybody else out there. Once again, has anybody else out there sustaind injuries from using this product? please let me know.


Gwen

Parsippany,
New Jersey,
Lynn - We apologize

#18UPDATE Employee

Thu, October 31, 2002

We apologize for any injuries sustained.
Have spoken with Burlington Insurance Co. Don't know if she moved. They have not been able to contact her since 7/02. Please e-mail [email protected] with a current address and telephone number and we will expedite this matter. Thank you for any assistance.

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