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  • Report:  #37150

Complaint Review: Trouble Free Hosting Interserver Virtual Devolopment Inc - Bloomfield New Jersey

Reported By:
- Springfield, Ohio,
Submitted:
Updated:

Trouble Free Hosting Interserver Virtual Devolopment Inc
61 Belleville Ave Bloomfield, 07003 New Jersey, U.S.A.
Phone:
877-566 8398
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Well, this is another debit card debacle. Seems that once you give your number to someone you are their mercy. I once had a website hosted by Trouble-Free Hosting. I had trouble with their billing dept not updating informatio I provided so I canaceled their service.

All would be fine except now over six months later they have billed my debit card for $104.47! Not only was this unexpected, it also caused my account to be overdrawn and made my current webhost payment bounce too.

Not having the funds to pay the overdraft charges I have been incurring late fees to the tune of $5 a day. When I contacted them they said the billing was due to a computer error. (yea right)They did credit my account for $104.47 but left me in the hole with all the fees.

I contacted them again and John Quaglieri a system admin,who said if I faxed a statement to their billing dept. from my bank showing the fees incurred (as a result of their incompetence)that they would take care of it. The billing people obviously can't read and have only acknowledged that the $104.47 was credited to my account. Now all I get is a canned response, and I'm out over a hundred bucks.

Lain

Cedarville, Ohio


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