- Report: #802990
Complaint Review: truck capital - gulfport Mississippi
Reported By:
cyndi -
londonderry, New Hampshire, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
truck capital
9140 canal rd gulfport, ms 39503 gulfport, 39503 Mississippi, United States of America
Phone:
1-228-539-5006
Web:
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
truck capital american truck group, united truck group they do not back up their warranty, I was broke down on the rd and they said they would send me the parts and I tried calling and they would not answer my calls I spoke with jeff he said his hands wer gulfport, Mississippi
don't buy a truck from truck capital, American truck group, or United truck , they do not honor their 50/50 warranty.or their 30 day warranty I have had nothing but problems with my truck since I left the dealer with it, I broke down on my way home I called Mark at truck capital he said he was going to call the shop then call me back he never did, I called a Volvo dealership and told them what was wrong they helped me. I called Mark the next day he told me to bring the truck back there I did they had it for 1 week they said nothing was wrong with it, when I told them I knew a harness was no good and the oil pressure switch was no good.
I broke down again and brought it to a dealer by my house per order of mark and the dealer told them what was wrong but they only replaced 1 harness, mark told the dealership they checked the oil pressure switch on their computer and it was good. so they did not authorize the dealership to fix it. well i drove the truck out of there and it broke down again, it kept dieing on me like every half hour, it would shut down, well I brought it to a service center while on the rd they had to replace oil pressure switch. I tried to call Mark to get it authorized he would not answer my calls I tried to reach Jeff he did not answer my calls. So I had no choose but to fix it and then try and get them to pay me back, what a joke, since then I had to replace transmission harness, computer for transmission and a switch, they will not help me out at all, I purchased the truck in July of 2011 and its only Nov 30, 2011 no one should have these problems with any vehicle they purchase especially from day 1...
please do not purchase a truck from them I do not want to see anyone having the same problems as I am having....I am taking the steps I need for them to pay me back at least for the parts after all they are covered under their 50/50 warranty...if anyone would like to join me on bringing these crooks to justice please contact me, I am bringing this to Attorney general and better business bureau..
I broke down again and brought it to a dealer by my house per order of mark and the dealer told them what was wrong but they only replaced 1 harness, mark told the dealership they checked the oil pressure switch on their computer and it was good. so they did not authorize the dealership to fix it. well i drove the truck out of there and it broke down again, it kept dieing on me like every half hour, it would shut down, well I brought it to a service center while on the rd they had to replace oil pressure switch. I tried to call Mark to get it authorized he would not answer my calls I tried to reach Jeff he did not answer my calls. So I had no choose but to fix it and then try and get them to pay me back, what a joke, since then I had to replace transmission harness, computer for transmission and a switch, they will not help me out at all, I purchased the truck in July of 2011 and its only Nov 30, 2011 no one should have these problems with any vehicle they purchase especially from day 1...
please do not purchase a truck from them I do not want to see anyone having the same problems as I am having....I am taking the steps I need for them to pay me back at least for the parts after all they are covered under their 50/50 warranty...if anyone would like to join me on bringing these crooks to justice please contact me, I am bringing this to Attorney general and better business bureau..
1 Updates & Rebuttals
american truck group is a big ripe
baton rouge,Louisiana,
United States of America
The day will come
#2Consumer Comment
Mon, March 19, 2012
As we all can see the owner of ATG reply with the same answer to all our concerns if anyone out there are willing to take the steps needed to take ATG down please contact me on here I'm willing to spend my last hard earned dime on them
