• Report:  #87769

Complaint Review: Trust Benefits - Champlain New York

Reported By:
- Reisterstown, Maryland,

Trust Benefits
100 A Walnut St. Suite 742 Champlain Ny 12919 Champlain, 12919 New York, U.S.A.
Tell us has your experience with this business or person been good? What's this?
EDitor's UPDATED info 2-20-04: Rip-off Report is still receiving complaints that they are not receiving the refunds as promised. Rip-off Report has been in contact with the Company and has made them aware of these issues. They have assured us that refunds are being given to those who are providing them with all the correct contact information requested by them. They have also provided confirmation/proof of over 2,600 refunds to date, on a spreadsheet, and Rip-off Report staff called and verified more than a dozen consumers at random, all very angry & outraged, but, they all did get their refund. The company again apologized for the delay and reported that credit to your account could take as long as 4-5 days. As we understand it, this company only does the processing for all the other companies, so they are at the mercy of those companies funds, further delaying your refund.

Rip-off Report is hoping they will live up to what they have promised, we think they will, ..we'll see. Rip-off Report will continue to investigate more into this situation, and we will eventually post an UPDATE to the main Report at this web address: https://www.ripoffreport.com/view.asp?id=76605

Please be patient, we can only tell you what they are telling us.

ED Magedson

[email protected]


CLICK HERE to see how Trust Benefits contacted Rip-off Report, stating they will give REFUNDS to unsatisfied customers.

In early January 2004 I received a phone call from a company called Trust Benefits. They told me I was approved, not pre approved, for a master card or visa with a $2000.00 limit.

I asked the man on the phone if this was a secured card and he guarenteed me that it was not. He assured me that it was a major credit card with a one time fee of $299.00, with no annual fee ever.

It was clearly my understanding that within 15 to 20 business days I would recieve a visa card with a $2000.00 limit. I asked how much was the APR and he said no more than 7%.

I agreed and on Feb. 6th 2004 they deducted $299.00 from my checking account.

After the 20th business day I recieved nothing so I called them. They told me there was a delay in the shipping department, that I should give them another week. So I did.

Another week went by and nothing so I called again. This time I started feeling ripped off and I had the man repete the guarentees to me again. This time he was very rude to me, like he was the victim. Nothing he told me was what the original conversation had agreed upon.

He said that the card could be up to $2000.00.

everytime I call them I get a different answer than the previos person.

It's April 15th 2004 and today they told me to wait somemore.

I want the world, the FBI, States Attorny, Bill O'Riley, and many others to not only know about this company, but to help me in bringing this company up on Federal charges.

I know a lot of Federal investigators from info I helped them with.

They'll be glad to help me out. It's not about the money. It's about taking advantage of your fellow citizens, especially after 9/11.


Reisterstown, Maryland

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