- Report: #39630
Complaint Review: U-Save Auto Rental - Palm Harbor Florida
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U-Save Auto Rental
30135 US Hwy. 19 N Palm Harbor, Florida, U.S.A.
Phone:
727-771-0901
Web:
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U-Save Auto Rental ripoff ripoff business from hell Palm Harbor Florida
On November 22, 2002, I rented a Ford Focus from the above location. I paid $300.00 in Money Order Form and $400.00 cash money for a one month rental. It was my understanding that when I returned on December 22, 2002, I would have a balance due of $300.00. This did not include a $200.00 cash deposit that they were holding for me.
I returned to U-Save Auto Rental on December 27, 2002, to pay my $300.00, renew my contract and enjoy my weekend. Much to my dismay I was informed I was on a contract that was issued on November 1, 2002, with mileage out of 38569 and ,mileage in of 39000( the car by the way has over 40,000 miles). To make this so interesting, the contract does not have any signatures on it.
It is quite amazing to me how a car can NOT be picked up until November 22, but has an out date of November 1, 2002. The keys were also taken from me and I was left with out a ride home especially since I am divorced and have a 15 year old who does not have license. If it were not for me begging and pleading at 6:00pm I would have been left in the cold. A generous employee by the way who had only been employed for 2 days did take me home. I was left stranded with no transportation and a rental bill they stated I never paid.
This company very much needs to be investigated. How can a rental contract be valid with no Signatures???????
Teresa
Palm Harbor, Florida
U.S.A.
I returned to U-Save Auto Rental on December 27, 2002, to pay my $300.00, renew my contract and enjoy my weekend. Much to my dismay I was informed I was on a contract that was issued on November 1, 2002, with mileage out of 38569 and ,mileage in of 39000( the car by the way has over 40,000 miles). To make this so interesting, the contract does not have any signatures on it.
It is quite amazing to me how a car can NOT be picked up until November 22, but has an out date of November 1, 2002. The keys were also taken from me and I was left with out a ride home especially since I am divorced and have a 15 year old who does not have license. If it were not for me begging and pleading at 6:00pm I would have been left in the cold. A generous employee by the way who had only been employed for 2 days did take me home. I was left stranded with no transportation and a rental bill they stated I never paid.
This company very much needs to be investigated. How can a rental contract be valid with no Signatures???????
Teresa
Palm Harbor, Florida
U.S.A.
1 Updates & Rebuttals
Calaca
Palm Harbor,Florida,
U.S.A.
Seems they've moved
#2Consumer Comment
Sat, February 08, 2003
To Holiday, Florida!! No, I don't know if this is the same company, but I rented a car from U-Save Auto Rental in Holiday Florida, 2418 US Hwy. 19 N, for only *1* day, while my car was being worked on. It was returned the day it was supposed to be...actually, it was picked up by a company employee. Here it is two weeks later and U-Save Auto Rental company has been billing me WHATEVER they wanted, WHENEVER they wanted and have put my bank account in complete shambles. (I had to use my debit/credit card WORD OF WARNING!! I authorized only *1* transaction on my card, now I have 8!!Nearly a $1,000!!) What I have done to correct this situation is to call my bank, close out my card, I have filed a police report with the Pasco County Sheriff's Office, I have notified the Florida Attorney General's Office (Consumer Fraud Hotline 1.866.9NOSCAM, set up by Charlie Crist) and I have a few "other" Aces up my sleeve. But, I realize that people in general don't know where to turn, I'm just lucky I have a "pool" of resources I can pull from!! But, I think an agency should be set up to regulate and be a "watch dog" for these companies, as the DMV is over Car Dealerships!! (Another thing alot of people don't know!) I wish everyone luck in resolving their issues. Seek out information on the internet, let the whole World know (Consumer Agencies in you State, You Attorney General, etc.) and FIGHT AS HARD AS YOU CAN!!!!
