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  • Report:  #1422301

Complaint Review: UberUS_A - San Francisco California

Reported By:
Ashley - Miamisburg, Ohio, United States
Submitted:
Updated:

UberUS_A
1455 Market St San Francisco, 94103 California, United States
Web:
N/A
Tell us has your experience with this business or person been good? What's this?

On January 09,2018, I checked my bank account and noticed a charge for 40.00 from Uber_A. This is the second time the company has charged my account. The first charged occured back in October 2017 for 20.00. I contacted my bank in October for the first charge and received a new card and account.

Well apparently, the individual who has stolen my card information saved the previous card number on file with Uber. So when Uber went to charge the card, they were unable to because all my information was changed to a new account. Uber then contacted mastercard to retrieve my new card number so the charges would be paid for.

I don't use Uber. Never have and hopefully never will. I don't let NO ONE use my bank cards or credit cards. Not family nor friends. You can't trust NO ONE at all financially. So once again I had to contact my bank for another Uber charge. The company really needs to get to the bottom of this and start asking for ID with debit/credit card upon payment just to verify that they are that person. I'm really pissed off that people can steal your information and use it. Doesn't this company have security practices? Next I'm involving a lawyer and FBI.



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