- Report: #669238
Complaint Review: UGG Centre - Internet
Reported By:
Carla -
Glassboro, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
UGG Centre
Internet, United States of America
Phone:
Web:
UGGCentre.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
UGG Centre Ordered Ugg boots fromm UGG centre. Tole me charge will appear on my statement as www.allgopay.com. Merchant order3UGG_3841. Order3500291011307264283742. Payment&time- 11-29-2010 23:26:42 GMT Amt. Internet
I went online at Journeykids.com and selected a site that stated UGG boots on sale. It took me to Journey kids and I selected UGGS, and then selected classic tall boots. I placed my order with my Visa Debit Card. I then checked my email and it stated this:
Thank you for your recent order. Your charge will appear on your credit card statement as www.allgopay.com. Merchant order# UGG_3841. Wedopay order# 500291011307264283742. Payment&Time 11/29/2010 23:26:42 GMT. Amount 95.00 USD.
If you have any complaints or disputes reply to www.wedopay.com. Or you can email us with a complaint at [email protected]/[email protected]. It also said not to reply to email.
I was also told at the beginning of their email, thank you for placing an order from UGG centre. So I went to UGGcentre.com to track my order, but I had a hard time. There was no phone number. I did email them about my order, I wanted to know how long it would take, but no reply.
There was also two websites they directed you to if you wanted to track your order:
Standard shipping- www.ems.com.cn/english-main.jsp which this brought you to a china site. There was a phone #, but It didn't go through. Also there was another site to track your order- DHL shipping- www.cn.dhl.com/en.html. When I went to standard shipping sit, every time they asked for my shipment#, I really didn't have one so I tried using my merchant order#, or even the product#, but they would tell me it was wrong.
I had a feeling I had been ripped-off, because I wasn't getting nowhere. I even called another UGG store with a website that had a phone #, and they even told me I never ordered anything from them. The clerk told me I probably went to a fake site, especially when I told him I paid 95.00 for the UGG boots, and he said, not from this store you didn't.
