- Report: #1317633
Complaint Review: UniRush LLC / metabank - Ohio Ohio
Reported By:
JONCLAUDE -
West Hollywood , California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
UniRush LLC / metabank
10653 Techwood Cir,, Ohio, 45242 Ohio, USA
Phone:
(513) 489-7874
Web:
https://www.rushcard.com
Categories:
Business Rating:
(0)
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UniRush LLC / metabank Rushcard Rapid Ohio Ohio
Yes Hello I'm a disabled individual who in listed the trust of the following institution to provide me with both security and privacy of my direct deposit through the ssid of funding to both receive my ssid direct deposit payment while also providing both my account and privacy of my information also to protect myself from unauthorized access of my funds well let me first start out by saying that I first started with Rushcard (unirush) back in 2013 It's very frustrating to put your trust in any banking institution these days! So when I had a complete unknown incident with the following company I was completely taken by surprise to find out that in my first claim back in August of 2014 when I was mugged and my wallet stolen that when I first contacted rushcard to let them know what just had a curd that there first reaction was to tell me that they would not be turning off my bank card and if anything where to be changed to my account that I would have to call back in after the fact and only then could I get any assistance with a claim filed and they would then be given 90 days to complete the claim. Now this was only the first of many issues that had been yet to follow like just going to my neighborhood grocery store and have money deducted from my account as if I had agreed to give to some charitable organization like I had the funds to be doing something like that?however the biggest problem cam with a lockout of my fudging to where I tried to contact them for over two weeks straight and because of my being so persistent which I was well in my right to UniRush along with Corry Ward from Metabank in Sue Falls South Dakota then took it upon there selves to proceed to close my account then when I was kicked out of my residence at the time because the inability to pay for both my bills and medications until the rest of the world found out the truth not so many weeks later Which had went on for approximately the next two months straight while this was going on in was still trying to communicate with Rushcard however it wouldn't be until three weeks after the rest of the world was to get there accounts back and active before there corporate headquarters contacted me on the landline phone telling me that they would be making things right for me and they where very sorry for any inconvenience this may have caused me asking me for a account of issues which there update had caused and that they would be in the process of getting me my funds that had been lost or for the issues regarding back payment and issues with my losses Which brings me to my recent issue not only had they blown me off and never attempted to correct thir wrongs though several mouths later allowed transaction to take place on my account with no correct address on file no CVS Code as a visa should have been addressed to the account though on top of everything else another 90 day inconvenience after they had just told the world of media how they had been down for security reasons updates and so forth to again allow something such as this is completely unexplainable...
