Misty
Phoenix,#2Consumer Suggestion
Mon, January 19, 2004
Well, I work for a REPUTABLE company her ein the valley (customer service) and all too often I hear horror stories from customers calling us to clean up someone else's mess! You want a $19 maint and a $39 duct cleaning, you got what you paid for! Any reputable company will honestly tell you that it costs more for us to GET OUR GUY TO YOUR DOOR, than $19! We pay for the trucks, the tools, vehicle maint, gas, insurance, office personell to set up you appointmet, rent/lease, bond insurance, as well as the phone and electricity to run the office. Now....HOW do you figure you're NOT going to get ripped of for a $19 maintenance???? Again, you get what you pay for...... You paid for the ride they took you on. Next time, call the Heat Pump Council and they can refer you to a REPUTABLE company for service.