Complaint Review: United Airlines - Nationwide

Years ago, when UAL was a prosperous company, before unions, and before greed got the better of them, they were a great company to work for. They cared about their employees, they shared with their employees, and most of all they respected their employees. Things changed. To put a finger on just one thing would be impossible. Blame it on the top dogs? Yes. Blame it on management? Yes. Blame it on 9/11, bankruptsy, summer from hell? Yes. Ok, what about the employees, what about their accountability in all of this. There is blame there. Look at the employees at UA. More important, look at the front line employees, the first impression. What do you see? In order for this company to survive, there needs to be mutual respect. Respect between management and employees, employees and customers. And the customers have a responsibility here as well, be accountable for yourself, and stop blaming the company for your own misgivings. Be kind to one another. No one will mistake your kindness for weakness, they will only respect you more.

Years ago, when UAL was a prosperous company, before unions, and before greed got the better of them, they were a great company to work for. They cared about their employees, they shared with their employees, and most of all they respected their employees. Things changed. To put a finger on just one thing would be impossible. Blame it on the top dogs? Yes. Blame it on management? Yes. Blame it on 9/11, bankruptsy, summer from hell? Yes. Ok, what about the employees, what about their accountability in all of this. There is blame there. Look at the employees at UA. More important, look at the front line employees, the first impression. What do you see? In order for this company to survive, there needs to be mutual respect. Respect between management and employees, employees and customers. And the customers have a responsibility here as well, be accountable for yourself, and stop blaming the company for your own misgivings. Be kind to one another. No one will mistake your kindness for weakness, they will only respect you more.

Years ago, when UAL was a prosperous company, before unions, and before greed got the better of them, they were a great company to work for. They cared about their employees, they shared with their employees, and most of all they respected their employees. Things changed. To put a finger on just one thing would be impossible. Blame it on the top dogs? Yes. Blame it on management? Yes. Blame it on 9/11, bankruptsy, summer from hell? Yes. Ok, what about the employees, what about their accountability in all of this. There is blame there. Look at the employees at UA. More important, look at the front line employees, the first impression. What do you see? In order for this company to survive, there needs to be mutual respect. Respect between management and employees, employees and customers. And the customers have a responsibility here as well, be accountable for yourself, and stop blaming the company for your own misgivings. Be kind to one another. No one will mistake your kindness for weakness, they will only respect you more.

Just like our passengers, UAL has abused us too. Greed will take this airline down. I predict the end of this airline within 2 years.The new applicants they intend to hire will kill this airline. Passengers will expect a certain level of service that these hamberger flippers wont have any idea of how to deliver. I suggest to all the current hard working dilligent loyal employees of UAL leave as soon as you can. WE can all do beter than this. Go and be appreciated!!!