eradic69
Montrose,#2REBUTTAL Owner of company
Thu, February 07, 2013
This rebuttal is totally FALSE. I am currently a client of United Plus Processing and have worked with the following employs of the company. !. Jesse P Ransom, Senior Processing Manager 2. Attia Khan, Richard, Processing Department 3. J T Howard- Senior Loan Processer Daniel White, Senior Compliance Manager and Owner.
This company has been working for me since December 10. 2012. I have numerous emails from them, and requests for all types of information. On December 12, 2012 Sent a wire transfer in the amount of $895 to cover the expenses of processing the paper work. This transfer of funds and the directions to accomplish it were from Mr. White.
Every time have talked to them I am told it will be 4 to 6 weeks to get everything finished. I Started getting "ALL OF THE PHONE MESSAGE BOXES ARE FULL" then the phone hangs up. I am now out the $895 with no mortgage modification and no way of contacting the company. They also will not respond to any emails or faxes I send.
BE WARY AND AVOID THIS BUNCH OF THOUGHLESS SCAMMER. I am sure they all have families and they tell their kids and wives they are making a living HELPING PEOPLE LIVE BETTER LIVES THROUGH THEIR EFFORTS.
I have all of the email documents if an attorney is interested in following up on this and making a buck from their UNLAWFUL PRACTICES.
United Plus
tustin,#3UPDATE Employee
Thu, November 15, 2012
From United Plus, Response to this consumers comments
All claims and comments made by this consumer individual are subject to review by counsel and are not considered facts. This consumer has not made an actual complaint to our company but instead used the internet to make her opinion known. All parties reading her complaint need to be concerned with the facts in the matter since this consumer has not made any complaints that are relevant and seem to be untrue completely.
First, we apologize if we are hard to reach sometimes but we are constantly working on clients cases and must spend a great deal of time on the phone. All messages left will be returned and all emails will be responded to.
Second, we handle all complaints or concerns by our clients upfront and personally. We have no such client named Nicole from PA in our system who paid us any payment. If this client has paid under another name and wishes to receive a refund then the request must be made through that department. I welcome you to contact me directly via email at [email protected] with any such requests
Sincerely,
Management