;
  • Report:  #252266

Complaint Review: United States Postal Service - Austin Texas

Reported By:
- Austin, Texas,
Submitted:
Updated:

United States Postal Service
Bluebonnet Station Austin, 78727 Texas, U.S.A.
Phone:
210-368-8498
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
The Postal Service has become this nation's worst Pseudo-governmental outrage. They routinely steal my mail, refuse to take my complaints seriously, and seem to have no accountability for it. In the last two months, 100% of my personal (non junk) mail has been stolen. Not my bills mind you, but I have had a gift card, a cell phone battery, and two separate watch bands sent to me by first class mail, and one by priority mail...all have gone missing, and the local office claims it could be other sites that lose it before it is getting here.

We're talking about deliveries from all over the country and the UK, yet they expect me to believe that the local office is not the common denominator. how insulting.

In one case, I have a tracking number stating the parcel was delivered! I have a locked apartment mail box. no package has ever made it. These criminals must be stopped. The local management seems to be in on the scam and supportive of it. they actually laughed at my complaints about this problem. They claimed they would send a spoof test package to see if it made it to me, and guess what. that hasn't made it either after over a week, but have I been notified that the carrier has been fired, arrested, or otherwise gotten what he has coming to him? absolutely not. I'll be happy when the whole lot of them are in the unemployment line, or behind bars where they belong.

Beau

Austin, Texas

U.S.A.


4 Updates & Rebuttals

Laura Mohler

Des Moines,
Iowa,
U.S.A.
Did you ever call the postal inspectors?

#2UPDATE Employee

Wed, November 19, 2008

Have you ever thought of calling the postal inspectors? They are the governing body, they not only watch you but us, so if your not getting satisfaction from your local post office, and you believe a crime is being committed, then why don't I read anything about calling them. Just for your information the carriers are the last ones to handle your mail, but I do see your point of view from being on the inside looking out. If 100% of your mail is missing, I would call the inspectors for some relief.


Beau

Austin,
Texas,
U.S.A.
Be careful who you threaten...

#3Author of original report

Sun, August 05, 2007

Saying "be careful who you blame" sounds a lot like a threat to me. You wonder how I can blame the carrier...How about the facts? The carrier's manager says that on the day that he scanned a parcel as delivered to my locked mailbox, he had not left the depot yet for his route...Hmm? The package never got there. You doubt that a 100% of my non-junk personal mail was stolen/undelivered. How is it you, with no knowledge of my situation, pretends to know anything about my experience, when I have the facts. I tracked every piece of mail I had ordered or knew was coming during that period and none of it made it to me. I suppose it is possible someone sent another package as a surprise to me and I didn't get that either, but nothing made it through that I wasn't expecting. All, and I mean ALL of it failed to make it to me. For what it is worth, the problem, after my very vocal complaints, has seemed to improve soon after filing this report (thank you ripoffreport.com). You think just because you don't care about any specific person's mail that no other carrier does either, please, tell me you are not that prejudicial about everything. Besides, who says it wasn't happening to some of my neighbors, or that the carrier didn't do it for the heck of it with no care at all. All I know is that your rbuttal, along with everything else I've put up with compares evenly to what it is like dealing with organized criminals, which is why this site exists.


Joy

Windham,
Maine,
U.S.A.
be careful who you blame...

#4UPDATE Employee

Sun, August 05, 2007

I guess you are convinced it is your letter carrier that is STEALING your mail. You have no idea at all how many hands your mail goes through before it is given to your carrier to deliver to you. I am pretty sure that 100% of your mail is not being "stolen" ~ why yours? whats so important about your mail? Why not your neighbors mail? Theirs too? Well, d**n! How far does it go? And its all the letter carrier doing it? Hmmmmmmm ~ believe me, we are last on the totem pole and we see and handle so much friggin' mail that we SERIOUSLY do not care one d**n bit about YOUR mail.


Steve

Apache Junction,
Arizona,
U.S.A.
"Delivery Confirmation" does not mean anything else than that the mail carrier tossed the item out of his truck

#5Consumer Comment

Tue, July 31, 2007

today I saw what "Delivery Confirmation" means to the United States Post office: it is just an indication that the carrier handled this item. What finally happened with it? -USPS wants to leave some space for your fantasy. When I talked to our postmaster about the fact that the carrier just dropped off a box with checks from our bank in front of our house without even trying to see if someone was home, he replied that USPS never tries to ring the doorbell or to knock at the window. It is their normal procedure to throw "Delivery Confirmation" items into front yards and go to the next mail box. No reason to complain..

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//