- Report: #123860
Complaint Review: Universal Duty Free - Arad Illinois
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Author Not Confirmed
Why?
Universal Duty Free
www.universaldf.com Arad, Illinois, U.S.A.
Phone:
866-757-9803
Web:
N/A
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Business Rating:
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Universal Duty Free rip-off! Arad, Illinois
I placed an order with this company on 11/9/04. They charged my credit card on 11/10/04. order conformation said my order would be in between 10-21 days. After not receiving the order I called them on 12/09/04. They told me that the order was delayed because of the Thanksgiving holiday. Which is understandable.
As of this date 12/21/04 i still have not received my order. I again called them and spoke with "Charlie" he would not give me a last name or an associate number; he told me he did not know where my order is but would call me back after the first of the year.
Needless to say, I told them to forget it. I told them to cancle the order and credit my credit card. "Charlie" told me he could not do that. They said they would send me a refund in about 10 days. We shall see if I ever get it.
Eula
BATON ROUGE, Louisiana
U.S.A.
As of this date 12/21/04 i still have not received my order. I again called them and spoke with "Charlie" he would not give me a last name or an associate number; he told me he did not know where my order is but would call me back after the first of the year.
Needless to say, I told them to forget it. I told them to cancle the order and credit my credit card. "Charlie" told me he could not do that. They said they would send me a refund in about 10 days. We shall see if I ever get it.
Eula
BATON ROUGE, Louisiana
U.S.A.
