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  • Report:  #139812

Complaint Review: Urban Florist - Artisan Florist - Vancouver British Columbia

Reported By:
- Vancouver, British Columbia,
Submitted:
Updated:

Urban Florist - Artisan Florist
657 Moberley Road Vancouver, V5Z 4B2 British Columbia, Canada
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Unfortunately I worked at urban/artisan florist for a short time, long enough to realise what was going on and resign. My official role was a customer service representantive, but as you can see from other entries there is no customer service department. Staff were/are kept busy by debiting credit cards rather than filling orders or answering phone or email messages.

Its unlikely that customers will receive a refund by speaking with someone from urban/artisan florist. I suggest that you go to the financial institution that was used to pay for your order and request a chargeback. Its not a quick process, but its the only option I know of where customers have been able to get their money back.

Goodluck,

Renee

Vancouver, British Columbia
Canada


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