- Report: #126739
Complaint Review: Urban Florist - Vancouver Internet
-
Author Not Confirmed
Why?
Urban Florist
657 Moberley Road Leg-in-Boot Square Vancouver, Internet, Canada
Phone:
888-244 4531
Web:
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Urban Florist charged nearly $100.00 Can for undelivered flowers Vancouver Canada
I ordered flowers by phone Dec 18. When they were not delivered in 2 days, I phoned again on the 20th and reordered.
The flowers did not come by the end of the day (my anniversary) so I phoned and asked them to cancel the order. I spoke with a woman named Rebecca.
I was told by phone that I could go to my bank and have them put in effect a "stop payment." I was told that I would be sent a gift certificate notice by email entitling me to a dozen roses That notice never came
When I went to the bank, they said I could not stop payment through the bank.
I tried to call back but this was just before Christmas and I could not get through.
I sent an email but did not receive an answer.
I received my visa bill today hoping that I hadn't been charged.
But alas, I was dinged in U.S. funds of all things.
Tom
Chemainus, British Columbia
Canada
The flowers did not come by the end of the day (my anniversary) so I phoned and asked them to cancel the order. I spoke with a woman named Rebecca.
I was told by phone that I could go to my bank and have them put in effect a "stop payment." I was told that I would be sent a gift certificate notice by email entitling me to a dozen roses That notice never came
When I went to the bank, they said I could not stop payment through the bank.
I tried to call back but this was just before Christmas and I could not get through.
I sent an email but did not receive an answer.
I received my visa bill today hoping that I hadn't been charged.
But alas, I was dinged in U.S. funds of all things.
Tom
Chemainus, British Columbia
Canada
