- Report: #103890
Complaint Review: Urban Florist - Vancouver British Columbia
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Author Not Confirmed
Why?
Urban Florist
657 Moberley Rd Leg-in-boot Square Vancouver, B.b. Vancouver, v5z 4b2 British Columbia, Canada
Phone:
888-2444531
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Urban Florist ripoff, terrible customer service, Vancouver British Columbia
this florists company falsely states their delivery policies and when i called them to resolve the problem, the customer service personnel was very rude and hung up the phone on me. They refused to give me a refund after the flowers i ordered had not been delivered five days later. They also refused to connect me to a manager or supervisor. I have used several online flower business but never been treated so badly and humiliated.
Manley
duluth, Georgia
U.S.A.
Manley
duluth, Georgia
U.S.A.
1 Updates & Rebuttals
Jane
Vancouver,British Columbia,
Canada
Urban Florist is a shady company
#2UPDATE EX-employee responds
Wed, September 08, 2004
I used to work at this company about 6 months ago.No managers ever take customer service calls,and refunds are very very hard to get.
