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  • Report:  #111636

Complaint Review: US Auto - USAuto - Phoenix Arizona

Reported By:
- Surprise, Arizona,
Submitted:
Updated:

US Auto - USAuto
13001 N. Cave Creek Rd. Phoenix, 85022 Arizona, U.S.A.
Phone:
602-943-9394
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In April of 2002, I contracted with US Auto Management of Phoenix to sublet my car to a responsible party. I also then in May provided them another vehicle to sublet to a responsible party.

Ripoffreport Report Image

I choose to go with this company not out of need, only because I wanted to, I did not have to because of a financial situation, or anything like that. I needed a large truck to tow trailers with and a Montero Sport and Trans Am just would not do it, so instead of taking a loss as a trade in I decided to go this route.

Well, things went great for the first 2.25 years, and now its October 2004, and my 2000 TransAM is missing in action.

I looked up my contract after not getting any payments for a little over 2 months (during this whole time I was bugging them about where my money was), after not getting anywhere and saying the payments were sent and what not... (you know the story), I learn that the Office Manager Mark Bezjian has embezled $50,000 from them!!!.

So after having several conversations with the new owner (Ryan- who I might add has been extreemly helpful in this situation.. but has been unable to locate my vehicles)

Tonight, I decided to call the person who supposedly had my car, and she said "No! but I do have a Jeep Liberty from them.. and Mark and I did not see eye to eye", she was really nice about it, and told me to call anytime.. and now she is concerned why her information is on my paperwork, so her and I are going to pay them a visit on Wednesday to see if we can get to the bottom on this...

So it would appear that as of tonight this so called Mark Bezjian not only took $50k from the business, but has falsified documents.

But the story gets deeper, on my credit report I show as having a 30 and 60 day late on this car...... and then I get a call from a repo company on it!!

The plot thickens.. as I mentioned earlier I also have a Montero Sport ES with them, that is missing at least 1 payment, and approaching two...

I have been told that this company has been disbanned in California because its illeagal...

Here are the cars that I am looking for, I will post pics as soon as I can get them.

2000 Pontiac Trans AM - Dark Navy Blue - Tan Leather - Has a ProDyno Sticker in the Front Window and large oversized Oval Exhaust Tail Pipe Tips. License Plate AZ # 644-GRL

2000 Mitsubishi Montero Sport ES - Black - Oversized Off Road Tires, on Alcoa Style Wheels, has custom exhaust on it, License Plate AZ #319-JEF

If anyone has seen these vehicles whereabouts PLEASE LET ME KNOW!! The owner (me) wants to know where they are at!

Scott

Surprise, Arizona
U.S.A.


25 Updates & Rebuttals

Scott

Surprise,
Arizona,
U.S.A.
Now it has finally escalated to CRIMINAL LEVEL!!!

#2Author of original report

Mon, November 05, 2007

As of 10/16/2007.... FINALLY!!! the Phoenix PD has taken the vehicle as a stolen report... thus making this from a non-pursuable civil case to a CRIMINAL case, where real charges can and will be filed... Phoenix PD Report # 2007-71999522 And guess who has been listed as the top suspects in the case... our good old friends Robert Allen and Joseph Robinson.... I have also agreed to help the Phoenix PD in pursuing these guys with all resources, and filing charges on them. Plus something new..... ready for this.... here is their social security numbers that can be used to track them... Robert Allen = 362-94-(REDACTED), DOB 12-6-1975, Last Known employer is Riverwood Resort. Joseph Robinson = 530-04-(REDACTED) / DOB 7-4-1966


Scott

Surprise,
Arizona,
U.S.A.
Now it has finally escalated to CRIMINAL LEVEL!!!

#3Author of original report

Mon, November 05, 2007

As of 10/16/2007.... FINALLY!!! the Phoenix PD has taken the vehicle as a stolen report... thus making this from a non-pursuable civil case to a CRIMINAL case, where real charges can and will be filed... Phoenix PD Report # 2007-71999522 And guess who has been listed as the top suspects in the case... our good old friends Robert Allen and Joseph Robinson.... I have also agreed to help the Phoenix PD in pursuing these guys with all resources, and filing charges on them. Plus something new..... ready for this.... here is their social security numbers that can be used to track them... Robert Allen = 362-94-(REDACTED), DOB 12-6-1975, Last Known employer is Riverwood Resort. Joseph Robinson = 530-04-(REDACTED) / DOB 7-4-1966


Scott

Surprise,
Arizona,
U.S.A.
Now it has finally escalated to CRIMINAL LEVEL!!!

#4Author of original report

Mon, November 05, 2007

As of 10/16/2007.... FINALLY!!! the Phoenix PD has taken the vehicle as a stolen report... thus making this from a non-pursuable civil case to a CRIMINAL case, where real charges can and will be filed... Phoenix PD Report # 2007-71999522 And guess who has been listed as the top suspects in the case... our good old friends Robert Allen and Joseph Robinson.... I have also agreed to help the Phoenix PD in pursuing these guys with all resources, and filing charges on them. Plus something new..... ready for this.... here is their social security numbers that can be used to track them... Robert Allen = 362-94-(REDACTED), DOB 12-6-1975, Last Known employer is Riverwood Resort. Joseph Robinson = 530-04-(REDACTED) / DOB 7-4-1966


Scott

Surprise,
Arizona,
U.S.A.
UPDATE

#5Author of original report

Sun, November 19, 2006

Well - I have my judgment against Robert Allen and Joseph Robinson personally, and was able to pierce the corporate vale and charge to individually, so now my next step is to have a arrest warrant placed for them. Rob is known to be in Las Vegas.. but not sure on that. Even though Rob admitted to the Attorney general that he violated the statutes and was banned from doing such a business he is still doing this business, along with his business partner Robert Friou. We have a letter signed by Robert Allen that he is still involved in this line of business. Hopefully it should be enough to get criminal charges brough against them.


Scott

Surprise,
Arizona,
U.S.A.
That might be true in some cases...

#6Author of original report

Wed, August 16, 2006

however if you notice in my update dated 4/1/2006, when I paid the banks, I made them agree in writing to abide by any court rulings if they were in my favor before I paid them, that I would get my money back. Though it will be a fight, I feel that I will be victorious with them if I need to play that trump card with them.


Mark

Baltimore,
Maryland,
U.S.A.
The lender never released you

#7Consumer Comment

Wed, August 16, 2006

Your answer says it all. The lender never released you from the loan. Therefore you were obligated to pay them back. If you take them to court it will be a waste of your time and money. They do not owe you anything, The owner of US Auto owes you the money.


Scott

Surprise,
Arizona,
U.S.A.
update

#8Author of original report

Tue, August 15, 2006

That is your opinion.. and you are entitled to it. However, part of the consumer fraud ruling: Section 12: paragraph (a) - the company provided vehicle owners with a means of removing themselves from a loan or lease payments without dealership or lender penalties paragraph (e) - the company created a worry free arangement to the protect the owners investement and credit. Section 21: At no time did the defendants Allen or his employees, and/or agents notify vehicle lenders that a borrowers vehicle was enrolled in the USAM Cave Creeek sublease program, or obtain consent for the sublease of the vehicles enrolled in the USAM Cave Creek program. I also have a letter from Allen stating that he contacted my lenders and got their approval. This letter was apparently a fake, and my lenders were never notified.


Mark

Baltimore,
Maryland,
U.S.A.
You owed the banks money

#9Consumer Comment

Tue, August 15, 2006

The banks had a contract with you, that is why they collected thier money. It is no way the fault of the banks that YOU got scammed. That would be like not being able to pay a bill because you got mugged, you still owe the bill. How is it the banks fault that you got scammed?


Mark

Baltimore,
Maryland,
U.S.A.
You owed the banks money

#10Consumer Comment

Tue, August 15, 2006

The banks had a contract with you, that is why they collected thier money. It is no way the fault of the banks that YOU got scammed. That would be like not being able to pay a bill because you got mugged, you still owe the bill. How is it the banks fault that you got scammed?


Mark

Baltimore,
Maryland,
U.S.A.
You owed the banks money

#11Consumer Comment

Tue, August 15, 2006

The banks had a contract with you, that is why they collected thier money. It is no way the fault of the banks that YOU got scammed. That would be like not being able to pay a bill because you got mugged, you still owe the bill. How is it the banks fault that you got scammed?


Scott

Surprise,
Arizona,
U.S.A.
the attorney general has ruled that it was consumer fraud

#12Author of original report

Mon, August 14, 2006

I believe that since the attorney general has ruled that it was consumer fraud I can go back to the banks that collected the $18k from me to pay off the loan\leases and claim that it it fraud, and 3 AZ statutes were violated during the process... will just have to see.. I may have to bring legal action against the banks.. if they dont want to play nicely.


Scott

Surprise,
Arizona,
U.S.A.
the attorney general has ruled that it was consumer fraud

#13Author of original report

Mon, August 14, 2006

I believe that since the attorney general has ruled that it was consumer fraud I can go back to the banks that collected the $18k from me to pay off the loan\leases and claim that it it fraud, and 3 AZ statutes were violated during the process... will just have to see.. I may have to bring legal action against the banks.. if they dont want to play nicely.


Scott

Surprise,
Arizona,
U.S.A.
the attorney general has ruled that it was consumer fraud

#14Author of original report

Mon, August 14, 2006

I believe that since the attorney general has ruled that it was consumer fraud I can go back to the banks that collected the $18k from me to pay off the loan\leases and claim that it it fraud, and 3 AZ statutes were violated during the process... will just have to see.. I may have to bring legal action against the banks.. if they dont want to play nicely.


Scott

Surprise,
Arizona,
U.S.A.
the attorney general has ruled that it was consumer fraud

#15Author of original report

Mon, August 14, 2006

I believe that since the attorney general has ruled that it was consumer fraud I can go back to the banks that collected the $18k from me to pay off the loan\leases and claim that it it fraud, and 3 AZ statutes were violated during the process... will just have to see.. I may have to bring legal action against the banks.. if they dont want to play nicely.


Thomas

Anderson,
South Carolina,
U.S.A.
Tiny detail: Where is YOUR money

#16Consumer Comment

Sun, August 13, 2006

I bet this is the LAST time you ever sublease an auto! At least with a house or an apartment you know WHERE the silly thing IS!


Scott

Surprise,
Arizona,
U.S.A.
Robert Allen, US Auto Mangement, and Auto Management USA GUILTY!!!!

#17Author of original report

Sun, August 13, 2006

In a consent judgement signed by Robert Allen, his attorney, and the judge on May 15, 2006, and entered into the docket for case # CV-2005-009848 on June 23, 2006. Robert Allen, US AutoManagment, and Auto Managment USA, in so many words plead guilty to all 25 charges that the Arizona Attorney General charged him and is companies with. He admitted to: Violating - ARS 13-3717 - UnLawful Vehicle Sublease Violating - ARS 44-1521 et sec - Arizona Consumer Fraud Act Violated - ARS 44-1531 - Engaging in deceptive tactics, etc, as defined by ARS 44-1531(b). Has to pay the state $25,000 in attorney fees, and $25,000 in civil penalties. I have a copy of this judgement in PDF format, for anyone that wants it.


Scott

Surprise,
Arizona,
U.S.A.
Forced to Pay $18k to Banks...

#18Author of original report

Sat, April 01, 2006

Because of this case taking so long, and courts not moving fast enough.. I wanted to get in on some nice financing rates with on a refi on my house.. but FANNIE MAE required me to payoff the fraud.. so with some of the funds of the cash out I was forced to pay $18k to MitsuBishi and Bank of the West, however in being carefull, I made them agree that they would abide by any court rulings as this matter is being heard in court.. so I should see money money back soon as soon as the judge rules on my case...


Scott

Surprise,
Arizona,
U.S.A.
Robert Allen, Joseph Robinson, US Auto, and Auto Managment Ordered into Discovery.

#19Author of original report

Sat, April 01, 2006

And, on my case because the defendants - Robert Allen, Joseph Robinson, US Auto, and Auto Management USA have failed to cooperate in any way, have also been ordered by the court to move into discovery and cooperate with the me the plaintiff.... so we will see what happens now...


Scott

Surprise,
Arizona,
U.S.A.
AZ Attorney General - 2.66 million default.

#20Author of original report

Sat, April 01, 2006

AZ Attorney General - 2.66 million dollar judgement against the corporation and several of those involved with the scam. Though it is a default judgement.. it is a judgement none the less. Also the court ordered all defendants into discovery, as the State filed a motion to compel discovery. http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=CV2005-009848


Scott

Surprise,
Arizona,
U.S.A.
Home Addresses!

#21Consumer Suggestion

Wed, September 14, 2005

These are the home addresses of Robert Allen and Dan Towsley...Dan lives with his wife or girlfriend Natasha or Stacy, in a over $400,000 home!!! Robert and Francia Allen Address: 9695 North 93rd Way #245 City, State, Zip: Scottsdale, AZ 85258 Dan Towsley Address: 3240 West Hazlehurst Lane City, State, Zip: Anthem, AZ 85086 These are the most current, and came directly from court docs from when they were served for the attorney general suite... which was posted in public information files, all I had to do was ask for copies of the docs...


Scott

Surprise,
Arizona,
U.S.A.
Judgement $41,143 + Court Costs! - US AUTO MANAGEMENT and AUTO MANAGEMENT USA

#22Consumer Suggestion

Tue, September 13, 2005

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=CV2005-070092 Now, I have filed my Motion to Set, Cert of Readiness, Notice of Discovery against individuals : Robert Allen, Dan Towsley, and Auto Payment Solutions. Have also filed a lien against US Auto Management and Auto Management USA for $41,143 + court costs. Its getting there.. goona be a long up hill battle... but these guys WILL BE STOPPED!


Scott

Surprise,
Arizona,
U.S.A.
Arizona Attorney General Pursues This Company!!

#23Consumer Suggestion

Sat, June 25, 2005

It took them a little while, but they have filed a case with the Superior Court with all members of the company, all associated companies, spinoffs, etc.. check it out, as well as the news blips associated with it...

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=CV2005-009848

http://www.azag.gov/press_releases/june/2005/062005.html

http://www.kpho.com/Global/story.asp?S=3504127&nav=DIH7bIh2


Scott

Surprise,
Arizona,
U.S.A.
Mark Has Been Located for Time Being

#24Author of original report

Wed, December 01, 2004

Supposedly - MARK BEZJIAN who is primary suspect in the scam and fraud operation, is operating out of:

4222 North 12th Street
Phoenix, AZ 85014
2-3 story bldg.
Couple cars in lot/around area

Is Upstairs - Dont Know Name Of Business at this time.

I am told that by a neighbooring business, that they are in Suite #202....


Scott

Surprise,
Arizona,
U.S.A.
Court Cases...

#25Author of original report

Tue, October 12, 2004

A $15k Default Judgement in US AutoManagment of Phoenix LLC

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=CV2004-090875

There were a few other cases, but no judgements on file.

I also found several cases where Robert Allen name was involved however was unable to distinguish if its the robert allen that I am looking for.


Scott

Surprise,
Arizona,
U.S.A.
Home Address from Corporation Commission

#26Author of original report

Tue, October 12, 2004

Here is the home address as listed by the Corporation Commission.

Robert Allen
President
16636 N 58TH ST #1002
SCOTTSDALE, AZ 85254

http://starpas.cc.state.az.us/cgi-bin/wspd_cgi.sh/WService=wsbroker1/names-detail.p?name-id=L09991924&type=L.L.C.
He terminated this LLC on 4/12/02


http://starpas.cc.state.az.us/cgi-bin/wspd_cgi.sh/WService=wsbroker1/names-detail.p?name-id=L10362846&type=L.L.C.
And created this one on 6/28/02

My contracts were dated 4/22/02 and May of 2002, both of which were using the US AUTO MANAGEMENT LLC which as you can see above on 4/12/02 ceased to exist.

I checkd with Detective Addington of Phoenix Police who heads up Auto Theft Division and he says that is sufficient for fraud, which is a class 2 felony in Arizona.

Since he signed those contracts during the time that his corporation was in limbo, he is personally liable, and not protected by the corporate LLC.

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