Complaint Review: US Bank - Nationwide

Despite the fact that a bank branch may be open on a Saturday or Sunday, the Federal Reserve is not open. Depositing a check on one of those days is the exact same as depositing the check on Monday most likely clearing on Tuesday morning. The bank isn't at fault there.

I sympathize completely with your situation. US Bank ripped me off for over $190.00 (Originally, almost double that, but they graciously gave back half along with a lecture). I deposited my paycheck into an ATM on a Friday. I set my electronic billpay to send money to my creditors, etc., the following Monday, because I knew it took one day for an ATM deposit to be acknowledged. Suddenly, I was hit for hundreds of dollars of "bad check" fees and fees from US Bank. When I complained, they said the policy was that "funds available" wouldn't be in an account for one full "business day" and that didn't happen until Tuesday. The bank actually hid behind a federal law meant to protect consumers to make money. Recap: Check in ATM on Friday. Transaction logged next business day (Monday), BUT, funds " not available" until Tuesday. The kicker to all this was that the paycheck I deposited on Friday night was on a US Bank account from the same bank. So, if I had walked into the bank on Monday and deposited the check, the funds would not have been "available" until Tuesday. However, if I had walked into the bank on Monday and CASHED the check, US Bank would have been obligated by law to hand me the currency. I could have, then, immediately deposited the currency, and the funds would have been available right away. Unable to comment on the logic, and determined to keep as much of my hard earned money as possible, US Bank just fell back on "its the policy and you were educated" and stole $190.00 from me. I now use US Bank for one purpose. I keep a very small account (less than $20.00 balance, and usually about $1.00) active so I can cash my paychecks there for free, then I take the currency and deposit it all in my real bank. I always use a human teller, I often deposit change so it takes longer (for the tiny account), and when they need to have a supervisor confirm that cashing my paycheck is OK, I happily tell them to take their time. Heck, ask two supervisors! I also refuse their generous offers to switch to paperless monthly account statements. I want them to pay postage each and every month. I recommend that all US Bank customers do something similar. Don't rage against them, don't send letters, don't sue in small claims (conciliation) court. It won't do any good. Just keep tiny little accounts (make sure they stay active), and cost the bank money each and every day.

I sympathize completely with your situation. US Bank ripped me off for over $190.00 (Originally, almost double that, but they graciously gave back half along with a lecture). I deposited my paycheck into an ATM on a Friday. I set my electronic billpay to send money to my creditors, etc., the following Monday, because I knew it took one day for an ATM deposit to be acknowledged. Suddenly, I was hit for hundreds of dollars of "bad check" fees and fees from US Bank. When I complained, they said the policy was that "funds available" wouldn't be in an account for one full "business day" and that didn't happen until Tuesday. The bank actually hid behind a federal law meant to protect consumers to make money. Recap: Check in ATM on Friday. Transaction logged next business day (Monday), BUT, funds " not available" until Tuesday. The kicker to all this was that the paycheck I deposited on Friday night was on a US Bank account from the same bank. So, if I had walked into the bank on Monday and deposited the check, the funds would not have been "available" until Tuesday. However, if I had walked into the bank on Monday and CASHED the check, US Bank would have been obligated by law to hand me the currency. I could have, then, immediately deposited the currency, and the funds would have been available right away. Unable to comment on the logic, and determined to keep as much of my hard earned money as possible, US Bank just fell back on "its the policy and you were educated" and stole $190.00 from me. I now use US Bank for one purpose. I keep a very small account (less than $20.00 balance, and usually about $1.00) active so I can cash my paychecks there for free, then I take the currency and deposit it all in my real bank. I always use a human teller, I often deposit change so it takes longer (for the tiny account), and when they need to have a supervisor confirm that cashing my paycheck is OK, I happily tell them to take their time. Heck, ask two supervisors! I also refuse their generous offers to switch to paperless monthly account statements. I want them to pay postage each and every month. I recommend that all US Bank customers do something similar. Don't rage against them, don't send letters, don't sue in small claims (conciliation) court. It won't do any good. Just keep tiny little accounts (make sure they stay active), and cost the bank money each and every day.

I sympathize completely with your situation. US Bank ripped me off for over $190.00 (Originally, almost double that, but they graciously gave back half along with a lecture). I deposited my paycheck into an ATM on a Friday. I set my electronic billpay to send money to my creditors, etc., the following Monday, because I knew it took one day for an ATM deposit to be acknowledged. Suddenly, I was hit for hundreds of dollars of "bad check" fees and fees from US Bank. When I complained, they said the policy was that "funds available" wouldn't be in an account for one full "business day" and that didn't happen until Tuesday. The bank actually hid behind a federal law meant to protect consumers to make money. Recap: Check in ATM on Friday. Transaction logged next business day (Monday), BUT, funds " not available" until Tuesday. The kicker to all this was that the paycheck I deposited on Friday night was on a US Bank account from the same bank. So, if I had walked into the bank on Monday and deposited the check, the funds would not have been "available" until Tuesday. However, if I had walked into the bank on Monday and CASHED the check, US Bank would have been obligated by law to hand me the currency. I could have, then, immediately deposited the currency, and the funds would have been available right away. Unable to comment on the logic, and determined to keep as much of my hard earned money as possible, US Bank just fell back on "its the policy and you were educated" and stole $190.00 from me. I now use US Bank for one purpose. I keep a very small account (less than $20.00 balance, and usually about $1.00) active so I can cash my paychecks there for free, then I take the currency and deposit it all in my real bank. I always use a human teller, I often deposit change so it takes longer (for the tiny account), and when they need to have a supervisor confirm that cashing my paycheck is OK, I happily tell them to take their time. Heck, ask two supervisors! I also refuse their generous offers to switch to paperless monthly account statements. I want them to pay postage each and every month. I recommend that all US Bank customers do something similar. Don't rage against them, don't send letters, don't sue in small claims (conciliation) court. It won't do any good. Just keep tiny little accounts (make sure they stay active), and cost the bank money each and every day.

I sympathize completely with your situation. US Bank ripped me off for over $190.00 (Originally, almost double that, but they graciously gave back half along with a lecture). I deposited my paycheck into an ATM on a Friday. I set my electronic billpay to send money to my creditors, etc., the following Monday, because I knew it took one day for an ATM deposit to be acknowledged. Suddenly, I was hit for hundreds of dollars of "bad check" fees and fees from US Bank. When I complained, they said the policy was that "funds available" wouldn't be in an account for one full "business day" and that didn't happen until Tuesday. The bank actually hid behind a federal law meant to protect consumers to make money. Recap: Check in ATM on Friday. Transaction logged next business day (Monday), BUT, funds " not available" until Tuesday. The kicker to all this was that the paycheck I deposited on Friday night was on a US Bank account from the same bank. So, if I had walked into the bank on Monday and deposited the check, the funds would not have been "available" until Tuesday. However, if I had walked into the bank on Monday and CASHED the check, US Bank would have been obligated by law to hand me the currency. I could have, then, immediately deposited the currency, and the funds would have been available right away. Unable to comment on the logic, and determined to keep as much of my hard earned money as possible, US Bank just fell back on "its the policy and you were educated" and stole $190.00 from me. I now use US Bank for one purpose. I keep a very small account (less than $20.00 balance, and usually about $1.00) active so I can cash my paychecks there for free, then I take the currency and deposit it all in my real bank. I always use a human teller, I often deposit change so it takes longer (for the tiny account), and when they need to have a supervisor confirm that cashing my paycheck is OK, I happily tell them to take their time. Heck, ask two supervisors! I also refuse their generous offers to switch to paperless monthly account statements. I want them to pay postage each and every month. I recommend that all US Bank customers do something similar. Don't rage against them, don't send letters, don't sue in small claims (conciliation) court. It won't do any good. Just keep tiny little accounts (make sure they stay active), and cost the bank money each and every day.