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  • Report:  #521057

Complaint Review: u.s concepts aka; 'mktg' - New York New York

Reported By:
Jarred - New York, New York, U.S.A.
Submitted:
Updated:

u.s concepts aka; 'mktg'
75 Ninth Avenue, 3rd Fl. New York, 10011 New York, United States of America
Phone:
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?

Hey folks here is some information you may want to be informed of before doing this "Nintendo Promotion" for 'Mktg' at the Orange Park Mall, Orange Park Florida. Many people where hired to do this promotion; 35 malls to be exact. the training was in Milwaukee, WI from November 1st until November 4th 2009.



The pay rate for the manager is actually $750.00 a week which is NOT $1,100.00 a week. the total is $1,500.00 ever two weeks the pay periods for the manager would be



November 30, 2009
Devember 15, 2009
December 30, 2009



At training they put many people under the bus; ALL people in charge were "FEMALE" an No men. 99% of the managers were caucasian race. Out of ALL Managers only 3 of the managers were African American



They hired people with out Nintendo experience and expected ALL MANAGERS to remember everything that was taught in training. They "MKTG" said that whom ever finished the "Training first" would actually receive a prize; they picked someone who worked with MKTG prior and only took the test the day before training, not like 99% of the other individuals.



I have to say i have worked with hundreds of people and these Regional Managers were rude and ignorant. The one in charge of South East was only 23 years old; her name is Steffany Lopez.



### My Personal Story ###



When i arrived at the training site a camera was put on the table where we were all seated. the Manager next to me put mine on the floor so we had room to write. Well somehow Steffany told me to grab my manual before leaving training so i did. I didnt realize my camera was gone until the following evening. I approched one of the regionals. Within a second of me informing her that ALL OTher managers were informed about this (Without them speaking about it). I got the hotel involved. The regionals said they would announce it to all managers the following day. The following day (Wends) I asked if I could make the annoucement and i was told "NO" because they didnt want to make everyone in a panic and cause a scene. I was also informed that all regionals asked their employees of the camera was found but indeed i found out never did. I asked several employees on my own and nobody was aware of the missing camera.



Once training was over everyone was given a "Nintendo DSI" except me. i was informed that since i lost the "Camera" I wasnt going to be issued any company assets. Meanwhile they said i would still have a job and wanted me to work on preperation (Learning games etc) + Work on the schedule....)... I was assured the stuff would be mailed to me...



Soon as i touched down i received a phone call saying i was "TERMINATED" from the Nintendo project.



 Caution: working for 'mktg' has been a nightmare; they are backstabbers and will treat people like s**t. If they do not like what you look like (apperance), they do not think you learned enough they wont tell you to your face - they will terminate you when you leave by phone (HR DEPT). Some of the managers had to do local training soon as they returned back from WI. The hotel they picked was in the middle of BFE.



The Regionals had transportation but nobody else did. Two of the regionals were even on my flight but made me take the airport shuttle.



 



'mktg' is doing a promotion on behalf of Nintendo USA



1 Updates & Rebuttals

Professional Marketer

United States of America
Postive Experience

#2UPDATE EX-employee responds

Sun, May 23, 2010

I would first like to say that I am sorry that you experienced this situation with MKTG. I too was a mall manager on the Holiday program in the Los Angeles area. I have nothing but positive things to report about the company. They paid as they said they would (I worked the 4 week program and was compensated $6600). I am not sure why race has to be an issue in this situation. I am not caucasian and I was treated fairly as everyone else was. I also remember seeing more than 3 A.A. mall managers for the program.
All professional promotional people know that when you loose assets that a company has entrusted you with that there are going to be consequences. Most times companies will make you pay for the item or they will simply replace you on the program. I have worked several high profile events and this is usually the outcome.  I am actually looking forward to the program happening again this fall.

My regional manager was a breeze to work with. Anytime my mall needed anything it was taken care of. This is my personal experience and I hope that this helps anyone when trying to make a decision about working for MKTG. They are an awesome company!!

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