Shelly
Uniontown,#2UPDATE Employee
Fri, December 03, 2010
Thank you for your update and I'm happy to hear that you were satisfied with the out come. If you need further assistance in the future, please call our Member Services Department at (800) 262-4192, Monday through Friday from 9 a.m. to 4:30 p.m. ET.
Ron
Jayess,#3Author of original report
Mon, November 22, 2010
Hello Quality Control. I spoke with one of your supervisors and he took care of my remaining money, however, let me make it clear, no overdraft charges were returned, just what was removed from my bank. thank you and I am now a satisfied consumer.
Also, whomever commented on my article, I may not like the way American Pepople are treated either, but, file your own report. Don't make it look like its me saying things. Thanks again Ripoff Reports for your service.
Bman
Philadelphia,#4Consumer Comment
Fri, November 19, 2010
By BIG BUSINESS, mostly banks and mortgage refinance companies! They have found ways to gouge us of ever penny that they can - instead of providing a service they figure ways to take as much of our money as possible. Like in my case FIA CREDIT SERVICES lowered my credit by half, raised my APR to double the amount, then when I paid them down closed my account. This is with a customer of at least 15 years and connected to a credit union. Then QUICKEN LOANS chiseled me out of a $500 for absolutely nothing! Needless to say, this has left a bad taste in my mouth. One of the things that you can do is to alert this government agency of your experience, and if enough people do this that have been scammed, we may see some changes happening in the foreseeable future? Here is the site:
http://www.ftc.gov/reports/index.shtm
Ron
Jayess,#5Author of original report
Fri, November 19, 2010
I will call you again. If you are in quality control you are doing a poor job watching my money stay in my bank. I have agreed to no such authorization.
You took $99 and have agreed to give me $64 of it back. Still keeping $35 dollars of my money. Calling it a non refundable amount.
I never authorized you to take anything out. And as far as the NSF/OD charges you caused me. You don't even care about that. $70.00 you cost me in addition to the $35 you kept. You should be ashamed of your company.
Shelly
Uniontown,#6REBUTTAL Owner of company
Thu, November 18, 2010
I work in the Quality Assurance Department at USA Credit and I can assure you that we do not draft bank accounts without authorization. For further assistance regarding this matter, please contact our Member Services Department at (800) 262-4192, Monday through Friday from 9 a.m. to 4:30 p.m. ET.