- Report: #263137
Complaint Review: Usbi Mainstreet Telephone Company - Blue Bell Pennsylvania
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Usbi Mainstreet Telephone Company
470 Norristown Rd Suite 201 Blue Bell, 19422 Pennsylvania, U.S.A.
Phone:
888-472 8724
Web:
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Usbi Mainstreet Telephone Company charged my phone bill for over a year without my permission ripoff Blue Bell Pennsylvania
I noticed on my at&t bill that I was being charged my usbi, when I called to ask what that was the csr said it was another telephone company. When I called to cancel the service i spoke to a guy named nick who said he would cancel it and give me a credit for two months, when i talked to john the supervisor he said he could credit for three months.
When i called at&t she said they could send the charges back, as far as april. Its only 15 dollars, but for 15 months that adds up. When i called back john said the only way to get more is to send an email because the corporate office does not have a phone number, and he then informed me that he was cancelling the credits because i called him to much today.
Ericia
conway, Arkansas
U.S.A.
When i called at&t she said they could send the charges back, as far as april. Its only 15 dollars, but for 15 months that adds up. When i called back john said the only way to get more is to send an email because the corporate office does not have a phone number, and he then informed me that he was cancelling the credits because i called him to much today.
Ericia
conway, Arkansas
U.S.A.
4 Updates & Rebuttals
Frances (frankie)
Silver Springs,Nevada,
U.S.A.
You are the victim of Cramming
#2UPDATE EX-employee responds
Sat, August 04, 2007
Contact your attorney general's office, file a complaint, you will receive the credit for all the billing that has occurred in the past. The local phone company customer service can only see back 6 months to 1 years-it is possible the charges go back further. I am the ex-employee of a company that did customer service for One Call. If you want to stop this from happening to other people tell them when you get your credit you still want to pursue the matter of the fraudulent billing. No victim, no crime, other people did not tell them to pursue it any further and you became another victim as a result.
Frances (frankie)
Silver Springs,Nevada,
U.S.A.
You are the victim of Cramming
#3UPDATE EX-employee responds
Sat, August 04, 2007
Contact your attorney general's office, file a complaint, you will receive the credit for all the billing that has occurred in the past. The local phone company customer service can only see back 6 months to 1 years-it is possible the charges go back further. I am the ex-employee of a company that did customer service for One Call. If you want to stop this from happening to other people tell them when you get your credit you still want to pursue the matter of the fraudulent billing. No victim, no crime, other people did not tell them to pursue it any further and you became another victim as a result.
Frances (frankie)
Silver Springs,Nevada,
U.S.A.
You are the victim of Cramming
#4UPDATE EX-employee responds
Sat, August 04, 2007
Contact your attorney general's office, file a complaint, you will receive the credit for all the billing that has occurred in the past. The local phone company customer service can only see back 6 months to 1 years-it is possible the charges go back further. I am the ex-employee of a company that did customer service for One Call. If you want to stop this from happening to other people tell them when you get your credit you still want to pursue the matter of the fraudulent billing. No victim, no crime, other people did not tell them to pursue it any further and you became another victim as a result.
Frances (frankie)
Silver Springs,Nevada,
U.S.A.
You are the victim of Cramming
#5UPDATE EX-employee responds
Sat, August 04, 2007
Contact your attorney general's office, file a complaint, you will receive the credit for all the billing that has occurred in the past. The local phone company customer service can only see back 6 months to 1 years-it is possible the charges go back further. I am the ex-employee of a company that did customer service for One Call. If you want to stop this from happening to other people tell them when you get your credit you still want to pursue the matter of the fraudulent billing. No victim, no crime, other people did not tell them to pursue it any further and you became another victim as a result.
