#2Consumer Comment
Tue, June 06, 2017
Dear " gold dealer" I completely understand that your business cant compete with USGOLDBUYERS so slander seems to be the path you have chosen. My family as many families in the diamond district have been doing business with USGOLDBUYERS for over 15 years and they never gave us or anyone any doubt or concern in regards to gold count or price they paid. Employees and management are cordial, helpful and eager to assist if you have a oz or a lbs of gold. This country is built on competitive markets to be fair to the consumer so build your business and choose not to slander others.
Jeff
Brooklyn,#3REBUTTAL Owner of company
Wed, September 03, 2008
BGross claims he has been buying gold since 1980, but yet he attempted to pass off gold filled jewelry. BGross had every opportunity not to sell to US Gold Buyers, Inc. but yet he insisted. Bgross came representing himself as an expert in gold buying and insisted that USGB purchase his bits and piece of mixed metals by testing with stone. Obviously hoping for the Company to make a mistake and pay him more than he was entitled to. BGross claims that he used several refiners, evidently not one of them satisfied him yet. Otherwise he would have established a relationship as many of our clients have. BGross assumed that he was getting paid on a 98% payout without asking or even reading the website. If he asked or read the payout schedule on our website, he would clearly see that he qualifies for a 96%. US Gold Buyers, Inc. is a reputable refiner in the heart of the Diamond District. We cater to manufacturers, pawn shops, jewelry stores, dental labs,etc. For decades, many of our customers bring their bars pre-melted and pre-assayed. Our assay results are 100% accurate 100% of the times. OTHER THAN BGross NO ONE EVER HAD ANY ISSUES REGARDING OUR INTEGRITY. BGross had no intention of using US Gold Buyers, Inc. as a refining facility. His motive was to defraud the Company by attempting to sell what was not gold. US Gold Buyers, Inc. is not in business of melting scrap gold and converting into bars. Bgross clearly knew as a professional in the business that once his scrap gold is melted the process is irreversible. US Gold Buyers, Inc. made every attempt to accomodate Bgross, but he kept on being rude, and arrogant. USGB, Inc. made the mistake of giving BGross the benefit of a doubt and accepting his business rather than asking him to leave the premises.