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  • Report:  #268929

Complaint Review: USXPRESS - CHATTANOOGA Tennessee

Reported By:
- Reading, Pennsylvania,
Submitted:
Updated:

USXPRESS
4080 JENKINS ROAD CHATTANOOGA, 37421 Tennessee, U.S.A.
Web:
N/A
Categories:
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USXPRES NIGHTMARE

Usxpress did not pay me for my layover. I was in Texas for 5 days, and the company that I was supposed to deliver the load said that they did not schedule the appt., and that it was the dispatcher's fault. When I called my dispatcher, he did not returned my call, and he emailed info. saying that I was late with the delivery. The papers did not have any appt., and the security guard check the paper work himself. They also make me right a check for a lumper and they used my MONEY, and they did not put it back.

I took another load to Pennsylvania, and when I arrived at Mechanisburg, again, the company would not accept the load. I had called the dispatcher several times. I did not have any money, because they did not pay me my layover. I was tired, and I was supposed to be home by Sat. and it was already Sunday. I was hungry, with no money, and I wanted to eat and take a bath. I called my "dispatcher", and he did not returned my calls. Because I was close to home, I went home to take a bath and eat. I asked permission to park the truck at k-mart, and when I went back to look for the truck it was gone. Usxpress took the truck, and said that I abandonded the truck. They kept my paycheck. I worked for free.

Eduardo

Reading, Pennsylvania

U.S.A.


3 Updates & Rebuttals

Floyd

Lafayette,
Tennessee,
U.S.A.
true

#2UPDATE Employee

Sun, September 07, 2008

true usx doesn't use COMCHECK but everyone in the industry knows how they work RIGHT and EFS transfund works the same. if i had just said EFS some people may not know what that is...... but if you want to get technical when paying for a lumper the driver is to call their FM and let him/her know how much and then wait until they get a massage that the money has been loaded onto their EFS FUEL CARD, then call EFS and have it moved to a transfund check. i said it in a simplier way that everyone in the industry would understand that would be like me saying satcom everyone in the industry knows what it is but i have never seen a SATCOM in a usx truck...... if i said drivertech just how many non usx drivers would have a clue what i was talking about.


Deborah M.

San Antonio,
Texas,
U.S.A.
Comcheck ?

#3UPDATE Employee

Fri, August 15, 2008

The date on your rebuttal is from 2007? When in that year or any other year did USX use comchecks'? EFS checks, not comchecks...


Floyd

Lafayette,
Tennessee,
U.S.A.
why you didn't get paid

#4UPDATE Employee

Mon, December 17, 2007

when you got your load info it had a del time on it and if you didn't make in ontime then you were late and they will not pay layover if you are late no matter if the BOL has a del time or not. it's not the dispatcher's fault if no one called to schedule the appt, it's not their job, that's the CSR job. and yes i have been paid when this happens but i am always ontime. the rule is you need to be ontime to get paid, they don't have to pay you if you are late that's the rule and you should know it. "They also make me right a check for a lumper and they used my MONEY, and they did not put it back." that is not the way it works you are to call and have the lumper money put on your fuel card and then comcheck the lumper. that is the rule and you should have know it. as to the truck did you ask to take the truck to k-mart or did you just ask k-mart if you could leave it.... did you ask usx if you could take the truck home...?

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