- Report: #149806
Complaint Review: V2 Premier Viscom Shop NBC - Chaska Minnesota
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V2 Premier Viscom Shop NBC
4064 Peavey Road Chaska, 55318 Minnesota, U.S.A.
Phone:
877-882-4562
Web:
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V2 Premier Viscom Technology DO NOT PURCHASE A V2 COMPUTER Ripoff Chaska Minnesota
I purchased a V2 Premier in Sept. 2004. I believed it to be a good product because they used lite-on drives and lexmarx printers, etc. It did not come with the logitech wireless mouse and keyboard but it worked fine so I did not complain. From the day I received my computer it began to reboot. The rebooting became so bad that even the technicians were unable to assist me. We tried running a checkdisk as well as enlarging the ram cache. Nothing helped so I was asked to send the tower back and they would research it and send another. This took weeks and I was out of service for a long time. I then received the new tower because they were unable to determine what had caused the other problem. I then got busy freelancing and having my kids do their homework but the rebooting started again along with a variety of memory problems. They replace the memory, modem and hard drive. Again no change. This went on until the problems got so severe that I could not use Internet Explorer just the email and IM capabilities. They then shipped me a new motherboard, another new hard drive, and my bios was upgraded. Now I have no sound and they want me to send it in again. I want my money back because I have been unable to use the computer for more than a couple of weeks at a clip before something else goes wrong. They tell me that if sending it in doesn't help that they will continue to work with me until it does. This has been almost a year and it has not worked. What makes them think the computer will ever work. I want my money back, I have suffered long enough without a computer... and I can't take anymore hours away from my family.
S.
Watchung, New Jersey
U.S.A.
S.
Watchung, New Jersey
U.S.A.
1 Updates & Rebuttals
John
Nanticoke,Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information
#2Consumer Suggestion
Fri, July 15, 2005
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the following agencies. ShopNBC / Viscom Technologies Group (Minnesota) ========================== State Attorney In Minnesota: Phone Number: 1-800-657-3787 Phone Number: (651) 296-3353 [email protected] http://www.ag.state.mn.us Federal Trade Commission: http://www.ftc.gov/opa/2003/04/valuevision.htm http://www.ftc.gov/opa/2001/07/valuevision.htm http://www.ftc.gov/opa/2001/08/fyi0145.htm http://www.ftc.gov Internet Fraud Complaint Center / Consumer complaint websites http://www.ifccfbi.gov/index.asp Viscom Technology Group (A.K.A. Promise Technology) 4064 Peavey Road Chaska Minnesota 55318-2396 U.S. 11027 Bell Oakes Estate Road Eden Prarie, Minnesota 55347 U.S. http://www.viscom-usa.com http://www.v2premier.com [email protected] Mr. & Mrs. Jim & Sandra Peterson, Owners Phone Number: (952) 368-2429 (952)612-275-8436 Phone Number: 1-877-822-4562 1-800-877-7933. Fax Number: (952) 368-2443 (952)368-2450 [email protected] ShopNBC/Value Vision 6740 Shady Oak Rd Eden Prarie, Minnesota 55347 U.S. http://www.shopnbc.com http://www.vvtv.com Mr. Mitch Cook, Director, Customer Operations [email protected] Ms. Kathy Smith - Director, Customer Service [email protected] Mr. Howard Fox - Senior VP Operations/Cust Serv [email protected] Mike Davidson -Sales Host [email protected] [email protected] Kerry McNally- Sales Host [email protected] Shawn Wilsie- Sales Host [email protected] Brian Kessler - Sales Host [email protected] Customer Service [email protected] Phone Number: (952) 943-6253 Phone Number: 1-800-884-2212 1-800-474-6762 Fax Number: (952) 943-6244 Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California) ============================= Note: The V2Premier is not manufactured by Viscom Technology Group. http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?) Elitegroup Computer Systems, Inc. U.S. Headquarter 45401 Research Avenue Fremont, CA 94539 U.S. Phone Number: (510) 226-7333 Fax Number: (510) 226-7350 [email protected] http://www.ecsusa.com State Attorney in California: Phone Number: 1-800-952-5225 Phone Number : (916)322-3360 http://caag.state.ca.us Better Business Bureau in greater SanFrancisco area: http://www.goldengatebbb.org [email protected]. (California Residents) California Department of Consumer Affairs: http://www.dca.ca.gov Federal Trade Commission: Phone Number:1-877-382-4357 http://www.ftc.gov Internet Fraud Complaint Center /Consumer complaint websites http://www.ifccfbi.gov/index.asp ----------- "Don't look at what your getting elsewhere, look at what your not getting" Big Jim Davidson ------------
