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  • Report:  #146431

Complaint Review: Verizon - Baltimore Maryland

Reported By:
- Frederick, Maryland,
Submitted:
Updated:

Verizon
verizon.com Baltimore, Maryland, U.S.A.
Phone:
800-6882880
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
OK...So I changed my "Freedom" Package to a "Regional Calling Plan" having been told by a Verizon representative that this would cover ALL IN-STATE calls in Maryland. Boy was I wrong.

It turns out that "Regional" calling plans cover by portion of the state, unlike their representative told me. So now I'm being asked to fork over $93 in long distance charges that I was told I wouldn't have to pay when I switched my calling plan.

Before, my monthly bill was only about $100, and that included my DSL line. Now they expect me to pay almost double that, and of course this was agreed to by me, even though their representative assured me that I would be saving money by switching to a lower plan that covered the state of Maryland.

I'm telling you, I'm switching to ANOTHER CARRIER unless these guys step up to the plate....

Mark

Frederick, Maryland
U.S.A.

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