I ordered DNA profiling for me to check for certain genes and risk factors for certain diseases, paid over $200 and the result came after about a month (promised 2-3 weeks), anyway the report is very basic all it says low risk or moderate risk, my doctor wants to see the actual allyles and their presence in order to properly identify the risk and come up with recommendations, so I emailed them requesting the raw file (which has the actual lab results), no answer after a week, so I called them and they told me no, they don't release the actual data of my test! their report is basically useless, all other competitors do release the raw file because that's what you paid for, except those guys, they should not be in health care business, I will report them to the Ontario College of Lab techs, and to all other licensing bodies they operate under because they can't hold lab data from patients esp if the patient has paid for that, they are beyond reason, use an alternative and proper service.