Viator Support
Las Vegas,#2UPDATE Employee
Mon, January 14, 2013
Hello,
My name is Loryanna and I work for Viator.com. I wanted to conduct a more thorough investigation into your complaint, as unfortunately there is not enough information given here for me to find your booking. If you could, I wanted to see if you would be willing to provide me with a booking number or the e-mail address that you used to book with Viator.com. I realize you probably don't want to put that information out here on the web, so do feel free to e-mail me directly at [email protected].
Once I have had a better chance to investigate your complaint, and the tour itself, I would be respond further. I'm looking forward to hearing from you. Thank you in advance for
your time.
Loryanna Michalek
Viator.com Customer Service