Anne
Denver,#2UPDATE Employee
Tue, November 25, 2008
V.P. is eager to help our customers with their concerns. Please contact our Executive Customer Assurance Department directly at (800) 500-1183. You will be responded to within one business day.
Wilson
Walnut Creek,#3Consumer Comment
Sun, November 23, 2008
I do not know about telephone orders, but the total cost of $189.95 is on the first page of the company's website. If the company was smart, they would have included a printed notice with the same IMPORTANT INFORMATION in the box with the free CD. http://www.videoprofessor.com/ IMPORTANT INFORMATION: ANY TWO of the three computer tutorial CD-ROMs are yours free without further obligation, PERIOD. Take 10 days to decide if you want to keep the complete set of CDs. After your 10-day free trial, if you decide to keep the complete set, we'll conveniently bill your credit card just $189.95. Or simply call our customer care number at 1-800-525-7763 if you decide to return any one of the lessons. You will be charged nothing more and get to keep two computer learning CD-ROMS! You can also return everything within 10 days and receive a full Shipping and Processing refund upon your request. Click here to learn more about this offer. *Pay up to $6.95 (or $8.51 USD in Canada) for shipping & processing.