- Report: #142180
Complaint Review: Viscom Technologies ShopNBC & ECS Elite Group - Cleveland Ohio
-
Author Confirmed
Why?
Viscom Technologies ShopNBC & ECS Elite Group
4064 Pedroy Road Chaska, MN Cleveland, 44114 Ohio, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Viscom Technologies, ShopNBC, & ECS Elite Group false advertising Ripoff Cleveland Ohio
My situation isn't nearly as bad as all the other stories, but it still was a pain in the butt and time wasted. FALSE ADVERTISING is the name of my game. I had bought the notebook for my boyfriend, a total computer geek, and thankfully he found out the true specifications on the notebook. The front side bus on the computer, stated on the ShopNBC website and repeated words out of Jim Petersons mouth, were 533MHz. After going on to Intel.com, the maker of the processor, and researching it, the total MHz that the processor could run was only 400MHz. Now it isn't a huge thing, but knowing that someone lied to you, after you (well I was suckered in) hearing so many good things off the tv, which by the way, was a good notebook if it had all the true specifications on it.
After I had questions about why they would do that, I called customer service for V2Premier. After going through 5 different people (in which didn't know squat about computers), and an hour for being placed on hold, I got to talk to a supervisor. He pretty much me that I was wrong, even though I had the report to prove it, and told me he couldn't do anything for me, that I should call ShopNBC, and also gave me a address for Jim Peterson and told me to write a letter to him because he "didn't deal with that in his department." After knowing that I wasn't dumb enough to write a letter and wait for reply or waste anymore energy and fustration on this, I went online to research about the 'Oh so wonderful' V2 Premier. After reading all the posted problems by previous buyers and all the reports on the Better Businees Bureau, I wasn't taking any chances with their product.
I called up ShopNBC and had them refund me the money and they also agreed to pay my shipping. I will NEVER buy from Viscom or ShopNBC for that matter. So my advice is, stay away from "deals" from places like Viscom or ShopNBC. And even though computers may be expensive, it's totally worth your money to buy a good one. Hope this helps someone out. Hopefully one day someone will stop this company of ripping people off with bad products and false advertising.
Jenny
Cleveland, Ohio
U.S.A.
After I had questions about why they would do that, I called customer service for V2Premier. After going through 5 different people (in which didn't know squat about computers), and an hour for being placed on hold, I got to talk to a supervisor. He pretty much me that I was wrong, even though I had the report to prove it, and told me he couldn't do anything for me, that I should call ShopNBC, and also gave me a address for Jim Peterson and told me to write a letter to him because he "didn't deal with that in his department." After knowing that I wasn't dumb enough to write a letter and wait for reply or waste anymore energy and fustration on this, I went online to research about the 'Oh so wonderful' V2 Premier. After reading all the posted problems by previous buyers and all the reports on the Better Businees Bureau, I wasn't taking any chances with their product.
I called up ShopNBC and had them refund me the money and they also agreed to pay my shipping. I will NEVER buy from Viscom or ShopNBC for that matter. So my advice is, stay away from "deals" from places like Viscom or ShopNBC. And even though computers may be expensive, it's totally worth your money to buy a good one. Hope this helps someone out. Hopefully one day someone will stop this company of ripping people off with bad products and false advertising.
Jenny
Cleveland, Ohio
U.S.A.
1 Updates & Rebuttals
John
Nanticoke,Pennsylvania,
U.S.A.
Where to complain regarding this issue/ Information
#2Consumer Comment
Sat, May 14, 2005
Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the following agencies. ShopNBC / Viscom Technologies Group (Minnesota) ========================== State Attorney In Minnesota: Phone Number: 1-800-657-3787 Phone Number: (651) 296-3353 [email protected] http://www.ag.state.mn.us Federal Trade Commission: http://www.ftc.gov/opa/2003/04/valuevision.htm http://www.ftc.gov/opa/2001/07/valuevision.htm http://www.ftc.gov/opa/2001/08/fyi0145.htm http://www.ftc.gov Internet Fraud Complaint Center / Consumer complaint websites http://www.ifccfbi.gov/index.asp Viscom Technology Group (A.K.A. Promise Technology) 4064 Peavey Road Chaska Minnesota 55318-2396 U.S. 11027 Bell Oakes Estate Road Eden Prarie, Minnesota 55347 U.S. http://www.viscom-usa.com http://www.v2premier.com [email protected] Mr. & Mrs. Jim & Sandra Peterson, Owners Phone Number: (952) 368-2429 (952)612-275-8436 Phone Number: 1-877-822-4562 1-800-877-7933. Fax Number: (952) 368-2443 (952)368-2450 [email protected] ShopNBC/Value Vision 6740 Shady Oak Rd Eden Prarie, Minnesota 55347 U.S. http://www.shopnbc.com http://www.vvtv.com Mr. Mitch Cook, Director, Customer Operations [email protected] Ms. Kathy Smith - Director, Customer Service [email protected] Mr. Howard Fox - Senior VP Operations/Cust Serv [email protected] Mike Davidson -Sales Host [email protected] [email protected] Kerry McNally- Sales Host [email protected] Shawn Wilsie- Sales Host [email protected] Brian Kessler - Sales Host [email protected] Customer Service [email protected] Phone Number: (952) 943-6253 Phone Number: 1-800-884-2212 1-800-474-6762 Fax Number: (952) 943-6244 Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California) ============================= Note: The V2Premier is not manufactured by Viscom Technology Group. http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?) Elitegroup Computer Systems, Inc. U.S. Headquarter 45401 Research Avenue Fremont, CA 94539 U.S. Phone Number: (510) 226-7333 Fax Number: (510) 226-7350 [email protected] http://www.ecsusa.com State Attorney in California: Phone Number: 1-800-952-5225 Phone Number : (916)322-3360 http://caag.state.ca.us Better Business Bureau in greater SanFrancisco area: http://www.goldengatebbb.org [email protected]. (California Residents) California Department of Consumer Affairs: http://www.dca.ca.gov Federal Trade Commission: Phone Number:1-877-382-4357 http://www.ftc.gov Internet Fraud Complaint Center /Consumer complaint websites http://www.ifccfbi.gov/index.asp ----------- "Don't look at what your getting elsewhere, look at what your not getting" Big Jim Davidson ------------ John - Nanticoke, Pennsylvania U.S.A.
